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Public Services

Consumers should have access to clear information and advice about public services such as education, health and social care and access to redress when things go wrong

Latest publications

How older people interact with the social care ...

A report based on qualitative research with older consumers

Beyond Social Care: Keeping later life positive

The Government is planning to publish a long-awaited Green Paper on ...

A degree of value: value for money from the ...

23 Nov 2014

Higher education has expanded from being an elite market to one that ...

Legal services in Scotland - Which? ...

01 May 2007

This super-complaint set out proposals to deregulate the Scottish ...

Care home sector - Which? super-complaint

25 Oct 2001

The care home market is enormously important for one of the most ...

Private dentistry market - Which? super-complaint

25 Oct 2001

Which? research in 2001 found a number of distinct problems in the ...

Public Services consultation responses

Which - Evidence for Education Select Committee - Value for money in higher education October 2017 215 Kb | 03 Jan 2018
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Which - DfE consultation response - Office for Students regulatory framework - 22 December 2017 417 Kb | 03 Jan 2018
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