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Technology.

23 September 2021

Burglar alarm brands rated

Which are the best burglar alarm brands, including monitored alarm systems? How does ADT fare compared to Yale, ERA and others? Read on for results of our survey of burglar alarm owners.
Andrew Laughlin

We've surveyed 1,839 people about their burglar alarm system to find out which brands are best for customer satisfaction.  

Our survey results cover 14 home alarm brands, including ADT, Chubb, Honeywell, Texecom and Yale alarms.

We have tested the alarms of some rated brands, including both bells-only alarms and smart alarm security systems. Browse our burglar alarm and smart security system reviews to find the best alarm for your budget and needs. 

Burglar alarm brands rated

In the table below you'll find the overall customer score for each alarm brand, as well as how customers rate the alarms across a range of factors, including the ease of silencing the alarm if triggered, how well the alarm is built and overall value for money.

The table shows the results for unmonitored and monitored alarms, as we don't currently separate our the two types. 

The top two brands both got a customer score of 77%. Whereas the lowest-scoring brand – also one of the most popular alarm companies – scored just 62%.

Which? members can log in now to unlock the scores in the table below. If you're not already a member, join Which? to get instant access.

Burglar alarm brands

Brand
Customer score
Ease of silencing the alarm
Design and build quality of the alarm
Value for money
77%
77%
-
-
76%
76%
76%
75%
71%
71%
68%
67%
66%
66%
64%
62%
**
Table notes: Survey of 1,839 Which? Connect panel members conducted in April 2021. Results are based on the responses of those who told us they had an unmonitored or monitored alarm from the company. A dash means we didn't have enough individual responses to award a star rating for that brand. 

If you're looking for an independent burglar alarm company in your area, head to Which? Trusted Traders to find one that's been through our rigorous selection process.

Setting a burglar alarm

You can also use our Which? Trusted Traders tool below to find reliable traders in your area. You don't have to be a Which? member to use Which? Trusted Traders.

Alarm brands reviewed and rated

Ahead, you can see overview information on a sample of key brands that we have rated so you can understand more about what they offer. 

Adt 470885

ADT alarms

ADT offers a range of different alarms, including wired and wireless systems, and traditional alarms and newer smart alarm systems. 

All ADT alarms are only offered direct from ADT, and you can't install them yourself – you must get ADT to install them for you. 

ADT alarms are also all monitored, so you must commit to an ongoing contract so that ADT can monitor your alarm for you.

Read more about ADT alarms and monitoring contracts in our dedicated ADT brand guide

Texecom burglar alarm with logo 470319

Texecom/Veritas alarms

Texecom has two alarm ranges: Veritas, for homeowners and small businesses, and Premier Elite, mostly for commercial premises. 

All Veritas alarms can be used as bells-only alarms (these make a noise when triggered, but don't alert you) or can be set up to contact you by phone or text, with the addition of a speech dialler.  

Alternatively, Texecom offers some smart-enabled alarms in the Veritas range. 

You can buy the Veritas R8 Plus and the Veritas Excel alarms with a monitoring contract, which means they can be connected to an alarm-monitoring call centre.  

This isn't something that Texecom provides, though, so you would need to take out the contract with another company.  

Yale home security system 482954

Yale alarm systems

Although it's most well known for its locks, Yale sells a number of alarm products, including both traditional and smart alarm systems.  

All of Yale's alarms are designed to be DIY-friendly, so you should be able to install their alarms yourself. Yale products are widely available in DIY and online shops, such as Screwfix and Amazon, and from its own website. 

Smart alarms Yale's Smart Home alarm can connect to your mobile phone or tablet using the Yale Home App, which means you can monitor and control it from anywhere. It can also connect with other smart devices from Yale, such as locks, cameras and smart plugs, and other companies, including Philips Hue. 

Yale does not offer any monitoring contracts so all Yale alarms are monitored by you at no extra cost. 

For more information on popular and highly rated alarm brands, log in or join Which? to to unlock this full advice guide.