Which freezer brand?
Top 12 freezer brands for 2017
By Ben Slater
Article 2 of 2
Which freezer brand is best? Our rankings reveal whether big names such as Beko, Bosch and Samsung are worth buying.
We've tested and reviewed hundreds of freezers to find the best for freezing food. On the strength of our extensive test results, we’ve developed an in-depth knowledge of where brands excel and where they just don’t measure up.
We've crunched the masses of data from our test lab and combined it with our reliability scores to build in-depth profiles of the biggest brands, including Beko, Bosch, Samsung and Zanussi.
In the table below, we've collated all our freezer test results on the current test programme, so you can see at-a-glance how the key brands of freezer stack up against one another. We've also given our expert view of the brand to help you decide whether it's the best one for you.
Why we aren't currently recommending certain freezers
Before you take a look at the best freezer brands, it's worth knowing about a safety notice we recently issued for freezers, fridges and fridge freezers.
We monitor and vary the assessments that underpin our reviews to take account of changing standards and areas of concern.
There has been a growing body of evidence from the London Fire Brigade to indicate that the backing material used on a refrigeration appliance (freezers included) can increase the spread of fire. Its tests have shown that if the insulation present in all appliances is not protected sufficiently by a flame-resistant backing, then it can ignite readily and lead to a rapid fire developing.
We are therefore taking the precautionary approach of only recommending those appliances with metal backing – either metal or aluminium laminate – or flame-retardant plastic backs. No non-flame-retardant plastic-backed products, even if they otherwise performed well in our product tests, have retained or been awarded our Best Buy recommendation.
Consumers who already own a refrigeration appliance with a non-flame-retardant plastic-back should be reassured that the likelihood of a refrigerator fire is very low. Our July 2015 research analysing government fire data found that only 7% of fires caused by faulty household appliances were caused by fridge freezers, fridges or freezers. And the material used in the backing allows an existing fire to spread – it isn’t the cause of fire itself.
Best freezer brands
Only logged-in Which? members can view our exclusive ratings and verdicts in the table below. If you're not yet a member, sign up for a £1 trial to get instant access.
Choosing the best brand of freezer
As you can see from the table above, one brands stands out at the top of the pile, with full marks for reliability, and impressive average review and customer scores. If you buy your freezer from this brand, you are more likely to end up with a machine that will stand the test if time and freeze your food quickly to help maximise its freshness.
The same cannot necessarily be said for brands that score three stars for reliability, or have an average review score or customer score of less than 60%.
The least reliable brand in our survey earned the highest average review score. While you can't do much better when it comes to freezer performance, you should bear in mind that this power could come at a cost a few years down the line.
How we calculate the best and worst brands
We conduct an annual reliability survey among thousands of Which? members, asking them to tell us about their household appliances. The responses are used to calculate a reliability score based on how long freezers last in the homes of real owners, and the types of faults they develop.
We also calculate a customer score, which reflects how satisfied real owners are with their brand of freezer and whether they would recommend it to a friend.
All this is combined with the years of testing data we have accumulated by putting freezers through their paces. This gives Which? a unique and comprehensive view of the best and worst brands of freezer.
And because Which? buy all of the samples we test ourselves and we don't accept any advertising, we are completely independent and you can trust us when we make a recommendation.