Find simple ways to solve your everyday consumer problems

Your flight rights

Flight delays & cancellations

Passport 448628
When you’re hit by flight cancellations and delays we think airlines should step up and compensate you automatically. Until they agree you can use our free tools to start your claim.

Latest news

Letters

We know companies take notice of certain legal phrases when you complain. Our legal experts have created scores of template letters to help you get results, saving you time on writing letters yourself - bonus!

Find the right letter