Know your rights Find simple ways to solve your everyday consumer problems

New Consumer Rights Bill:
Greater rights shopping online

Having problems with your bank? Or maybe you're dealing with dodgy builders? Whatever the problem, we can help.

Brush up on some key pieces of consumer legislation to help you understand your rights and put them into practice.

Use our step-by-step guides and handy letters to get the result you need, and to make companies act on your complaint.

@WhichUK Which?
Consistent loss of signal? Lack of channels? Find out how to cancel your #home entertainment contract - http://t.co/II59LFEp2a
@WhichUK Which?
RT @WhichMoney: Are you due a tax refund? HMRC is to start sending notifications, with the average repayment between £350 and £500: http://…

2013-05-17
Ofcom: Eight in 10 people receive nuisance calls

An Ofcom research finds eight in 10 people are receiving unwanted or nuisance calls
2013-05-15
EasyJet cabin baggage rules changed

EasyJet’s new cabin bag rules guarantee that passengers with hand luggage no bigger than 50 x 40 x 20cm can keep their bag with them in the hold.
2013-05-14
Indesit and Hotpoint recall 'exploding' washing machines

Indesit and Hotpoint are recalling 'exploding' washing machines. Find out if your washing machine is affected, and what action you should take if it is.
2013-05-10
EDF is energy company with most complaints

EDF Energy has received more complaints from customers than any other major energy supplier, according to latest figures, while SSE has received the fewest.