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We campaign to make people's lives simpler and fairer. Let's make change happen.

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Consumer Rights
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Big Change
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Affordable Energy
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Fixed Means Fixed
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Consumer Rights
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Which? Local
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Which? Switch
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Which? University
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About us

Which? exists to make people as powerful as the organisations that affect their lives. We don't accept any advertising, freebies or sponsorship. All our research and campaigning is completely independent and funded by subscriptions.

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Know your rights Find simple ways to solve your everyday consumer problems

Problem with an online purchase?
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Plagued by nuisance calls? What can you do to put an end to them?

Considering the small claims court? Take a look at our guides

Get help with
your problem

Having problems with your bank? Or maybe you're dealing with dodgy builders? Whatever the problem, we can help.

Understand
regulations

Brush up on some key pieces of consumer legislation to help you understand your rights and put them into practice.

Take action
for yourself

Use our step-by-step guides and handy letters to get the result you need, and to make companies act on your complaint.

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@Bucksfizzer @WhichCampaigns ooh, thank you! We'll aim to keep it up for next year too!
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@kandbnews thank you - very pleased you enjoyed it, and will pass that on to our teams!

Latest News

2013-06-18
TV's Call Centre fined £225,000 for nuisance calls

Two companies which feature on BBC Three’s The Call centre have been fined a total of £225000 by the Information Commissioners Office for making nuisance calls.
2013-06-18
Which? reveals biggest car hire complaints

What annoys you about car hire? Is it insurance, fuel costs or hidden charges? Which? reveals the biggest car hire complaints
2013-06-17
Which? urges MPs to back nuisance calls Bill

A new Private Members' Bill aimed at tackling nuisance calls and texts is being introduced to parliament.
2013-06-14
EU plans to scrap mobile roaming charges

EU officials fast-track plans to abolish mobile roaming charges in the EU. We could see the end of roaming charges as early as summer 2014.