Having problems with your bank? Or maybe you're dealing with dodgy builders? Whatever the problem, we can help.
Brush up on some key pieces of consumer legislation to help you understand your rights and put them into practice.
Use our step-by-step guides and handy letters to get the result you need, and to make companies act on your complaint.
The government, along with four mobile companies is aiming to implement a new liability cap on mobiles that are lost or stolen from spring 2014.
Consumers could be left out of pocket this Christmas by not knowing their online shopping rights, new Which? research has found.
Payday loans costs are to be capped under plans being announced by Chancellor George Osborne. The cap will cover fees charged on the loans as well as interest.
Claims management companies using information gathered by unsolicited calls and texts could face large fines, according to a Ministry of Justice announcement.