Having problems with your bank? Or maybe you're dealing with dodgy builders? Whatever the problem, we can help.
Brush up on some key pieces of consumer legislation to help you understand your rights and put them into practice.
Use our step-by-step guides and handy letters to get the result you need, and to make companies act on your complaint.
Flights at Heathrow have been delayed after an emergency landing by a British Airways plane. Find out your rights to delays and compensation
The Bank of Ireland has partially withdrawn an interest rate hike for 1,200 customers out of 13,500 affected tracker mortgage customers.
An Ofcom research finds eight in 10 people are receiving unwanted or nuisance calls
EasyJet’s new cabin bag rules guarantee that passengers with hand luggage no bigger than 50 x 40 x 20cm can keep their bag with them in the hold.