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We campaign to make people's lives simpler and fairer. Let's make change happen.

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- Get involved in our latest campaigns and find out how to take action.
Calling time on nuisance calls and texts
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Consumer Rights
- An expert guide to your consumer rights with free tools and advice for what to do if things go wrong.
Big Change
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Affordable Energy
- Fed up with confusing energy tariffs and rising bills? Take action to secure simple and fair energy prices.
Which? Policy
- Find out about the policy which underpins the work we do to campaign for consumers.
Price it Right
- Struggling to spot the best supermarket deals? Work with us to call for clear food pricing.
Fixed Means Fixed
- Tired of mobile phone price rises? Help us stop increases on fixed term mobile contracts.
Which? Conversation
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Wills
- Writing an online will with Which? Wills is an easy, affordable and efficient solution.
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Consumer Rights
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Which? Local
- Find reliable traders from thousands of local business reviews by Which? members across the UK.
Which? Switch
- Save money by comparing and switching your gas and electricity supplier using our free independent service.
Which? University
- Our free tool helps you choose what to study, where to go and how to get there.

About us

Which? exists to make people as powerful as the organisations that affect their lives. We don't accept any advertising, freebies or sponsorship. All our research and campaigning is completely independent and funded by subscriptions.

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Know your rights Find simple ways to solve your everyday consumer problems

Problem with an online purchase?
Know your rights

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Plagued by nuisance calls? What can you do to put an end to them?

Considering the small claims court? Take a look at our guides

Get help with
your problem

Having problems with your bank? Or maybe you're dealing with dodgy builders? Whatever the problem, we can help.

Understand
regulations

Brush up on some key pieces of consumer legislation to help you understand your rights and put them into practice.

Take action
for yourself

Use our step-by-step guides and handy letters to get the result you need, and to make companies act on your complaint.

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Latest News

2013-06-20
358 days difference in store refund policies

Which? reveal the most and least generous high street refund policies
2013-06-18
TV's Call Centre fined £225,000 for nuisance calls

Two companies which feature on BBC Three’s The Call centre have been fined a total of £225000 by the Information Commissioners Office for making nuisance calls.
2013-06-18
Which? reveals biggest car hire complaints

What annoys you about car hire? Is it insurance, fuel costs or hidden charges? Which? reveals the biggest car hire complaints
2013-06-17
Which? urges MPs to back nuisance calls Bill

A new Private Members' Bill aimed at tackling nuisance calls and texts is being introduced to parliament.