Having problems with your bank? Or maybe you're dealing with dodgy builders? Whatever the problem, we can help.
Brush up on some key pieces of consumer legislation to help you understand your rights and put them into practice.
Use our step-by-step guides and handy letters to get the result you need, and to make companies act on your complaint.
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Don’t let food disasters ruin your bank holiday weekend. Whether it’s poor quality food or worse - food poisoning - follow tips on knowing your rights.
A fall in complaints about the mis-selling of payment protection insurance (PPI) has led to a reduction in the overall number of customer complaints against financial companies.
Problems left behind by rogue tradespeople carrying out shoddy work cost households a total of £1.9bn a year to fix, according to a new survey.
Our top five consumer rights tips to avoiding traveling tribulations that could leave you out of pocket.