Having problems with your bank? Or maybe you're dealing with dodgy builders? Whatever the problem, we can help.
Brush up on some key pieces of consumer legislation to help you understand your rights and put them into practice.
Use our step-by-step guides and handy letters to get the result you need, and to make companies act on your complaint.
Government, regulators and financial services bodies are warning of the danger of fraudsters trying to trick you out of your lifetime's savings.
The total bill for paying out compensation for mis-sold PPI now stands at a whopping £26bn, with Lloyds having the largest bill of all UK banks.
BT customers are able to leave their contract penalty free after the company announced a raft of price hikes.
More than 92,000 customers are set to receive compensation after payday lender Cash Genie agreed to refund/write-off £20m after admitting to unfair practices.
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