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Best TV and broadband providers

By Jon Barrow

Put us to the test

Our Test Labs compare features and prices on a range of products. Try Which? to unlock our reviews. You'll instantly be able to compare our test scores, so you can make sure you don't get stuck with a Don't Buy.

Every six months we ask thousands of pay TV and broadband customers about their experiences so we can tell you which providers you should use - and which you should avoid.

Best TV, broadband and phone providers overview

Find out which pay TV and broadband providers impressed in our regular survey - and which you should avoid.

As well as customers scores for each company we also rate all the key elements of their service, from the value for money they offer to the shows that are available to watch.  

  • Scores for all of the UK's broadband and pay TV providers, including BT, Sky, TalkTalk and Virgin.
  • A full breakdown of how each provider is rated for customer service, value for money, connection speed, technical support and more
  • All based on a survey of thousands of broadband and pay TV customers
  • In-depth provider overviews, revealing everything from the deals they offer to the levels of complaints about them.
  • Lab reviews of the equipment they supply.
  • Quotes from real customers on their experiences

To get all this information try Which? for just £1.

We'll tell you exactly what you need to know about all the UK's biggest TV and broadband providers and will help you avoid signing up for a deal you'll come to regret.

If you're already a member then go to the log-in page to unlock the table.

TV, broadband & phone satisfaction survey results
ISP WRP Speed Reliability TV content Value for money Ease of contacting Customer service Customer score
Subscriber only content   65%
Subscriber only content   53%
Subscriber only content   50%
Subscriber only content   47%
Subscriber only content   46%
Subscriber only content   44%
Table notes: Based on a survey of 4,485 TV, broadband and home phone customers conducted in July 2016. WRP stands for Which? Recommended Provider. Customer score combines overall satisfaction and likelihood to recommend.

Recommendations you can trust

Which? is independent - we work for you, the consumer, so you can be sure that our recommendations are only influenced by our test and survey results. We don't take advertising and we buy all the products that we test ourselves.

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