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Product recall: Primula cheese spreads may contain toxic bacteria

If you have one of the brand’s affected products, you’re entitled to a full refund

Product recall: Primula cheese spreads may contain toxic bacteria

Cheese maker Primula has withdrawn all of its cheese tubes from sale after the discovery of Clostridium botulinum in one of its products.

The company, which says it’s working ’round the clock’ to address the issue, has stopped distributing its products to retailers. Consumers have been advised not to eat any Primula Cheese tubes that they may have at home.

Keep scrolling for more information on the Primula recall and for guidance on how to obtain a refund if you have one of the affected products.

Why are Primula products being recalled?

A message on Primula’s website confirms that the brand has identified Clostridium botulinum in one of its products.

Clostridium botulinum can cause botulism, which is a rare but potentially very serious illness that can cause breathing difficulties and muscle paralysis. A statement from the FSA (Food Standards Agency) says that botulinum toxin may also cause a serious form of food poisoning.

In a statement, Primula said: ‘We would like to reassure customers that instances like this are extremely rare.’

‘We would also like to apologise to those who won’t be able to get their hands on our cheese for a short period of time while we work hard to resolve the issue.’

Which Primula products are affected?

The Primula recall covers the following products:

  • Primula Original Cheese Spread – 150g – from 25 December 2020 up to and including 28 January 2021
  • Primula Smoky Cheese ‘n’ Paprika – 150g – from 25 December 2020 up to and including 28 January 2021
  • Primula Spicy Cheese ‘n’ Jalapenos – 150g – from 25 December 2020 up to and including 28 January 2021
  • Primula Light Cheese – 150g – from 25 December 2020 up to and including 28 January 2021
  • Primula Cheese ‘n’ Ham – 150g – from 25 December 2020 up to and including 28 January 2021
  • Primula Cheese ‘n’ Chive – 150g – from 25 December 2020 up to and including 28 January 2021
  • Primula Cheese ‘n’ Prawns – 150g – From 25 December 2020 up to and including 28 January 2021
  • Primula Original Cheese (ambient) – 100g – from 30 October 2020 up to and including 10 December 2020
  • Primula Cheese ‘n’ Ham (ambient) – 100g – from 30 October 2020 up to and including 10 December 2020
  • Primula Cheese ‘n’ Chives (ambient) – 100g – from 30 October 2020 up to and including 10 December 2020

Check to see whether you’re affected by other product recalls.


What to do if you’ve bought Primula products

If you’ve purchased a recalled Primula Cheese tube, don’t eat it – consuming the product could expose you to harmful bacteria.

Primula is advising customers to return the recalled products to the shop they were bought from for a full refund. A refund will be accepted even if you don’t have the receipt.

Concerned customers can contact Primula directly on 0800 716551 or email primula@kavli.co.uk.


Check in with our expert guide to find out more on your rights surrounding safety warnings and recalled products.


Which? campaign to end dangerous products

At Which?, we’re determined to improve product safety standards for UK consumers.

We’ve spotted unsafe products for sale online and on the high street, with manufacturers big and small cutting corners and putting consumers at risk. This is simply not good enough.

Take a stand against dangerous products today and sign our petition.

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