The choice facing retirement savers with multiple pensions

The DWP aims to start automatically combining small pensions in 2030
Ruby FlanaganSenior Content Producer

With a background in financial journalism across national titles, Ruby loves helping people take control of their money and specialises in pensions, tax, banking and benefits.

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Millions of small workplace pension pots could be automatically brought together under new government plans. 

The Department for Work and Pensions (DWP) has launched a consultation setting out how a new system for automatically consolidating small pension pots could work, aiming to have the scheme in place by 2030. 

According to the DWP, there are currently more than 13m workplace pension pots worth less than £1,000. Between them, they contain over £4bn in retirement savings. A further 1m pension pots are created each year. 

Here, Which? takes a look at the DWP's initial plans and what this could mean for your retirement savings, alongside highlighting whether you should consolidate your pension pots now or wait.

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What consolidation could mean for your pensions

As this is a consultation, the government is looking for responses to its initial ideas for the consolidation plans. This means they could be subject to change depending on the responses. 

Here is what the DWP has initially proposed: 

Which pensions will be automatically moved?

The pension pots that will be targeted as part of the plan will be those that have been created since 'automatic enrolment' was introduced on 1 October 2012. Specifically, it will target pots held in defined contribution pensions.

Alongside this, the money must be sitting in a charge-capped 'default fund'. This is the standard investment plan you are automatically put into if you haven't actively chosen your own investments, and 'charge-capped' simply means there is a legal limit on the fees you can be charged.

The initial rollout will target small, inactive pensions which: 

  • have a value of £1,000 or less
  • have received no contributions for at least the past 12 months.

If your old pension is held in a very small scheme – this is classed as a scheme with 100 members or fewer – or a scheme currently in the process of closing down, it will be initially exempt from automatic consolidation.

When the scheme is officially implemented in 2030, the government estimates that around 20m pension pots will fall into the scope. 

What if you don't want your pension moved?

The DWP also wants to implement strong protections for consumers, although you'll still need to take action to opt out. 

Under the plans, if you're happy with your smaller pots being combined but you don't want to be assigned to the government's 'default' consolidator scheme, you don't have to be. You will be allowed to actively select an alternative consolidator that better fits your personal financial goals.

Alongside this, individuals will be notified when their pension is set to be moved, with the framework requiring schemes to formally communicate your options to you before any automatic transfer takes place. 

Finally,  if you prefer to keep your small £1,000-or-less pension exactly where it is – as it has specific features you like, or you are simply comfortable with your current provider – you will have the right to opt out entirely.

What safeguards will be in place for your pensions?

The government will introduce a formal authorisation process for Default Consolidator pension schemes to prevent savers' money being placed in underperforming, high-cost pension funds. 

This regime will limit the market to a small number of approved providers. To qualify, companies must demonstrate value for money for savers. For example, they operate without hidden charges or high administrative fees. 

This approved consolidator list will include both master trusts (multi-employer pension schemes run by a board of trustees, such as Nest) and contract-based schemes (pensions run directly by commercial providers, such as large insurance companies).

Alongside this, authorised providers will need to prove they have the scale and security needed to manage the pension pots safely.

To make sure you don't lose valuable built-in perks, the government's proposed framework also includes specific safeguards that will exempt certain pots from being automatically transferred – such as those that carry a protected pension age or a guaranteed annuity rate

How will the system work?

Instead of creating one massive central database to store everyone’s sensitive pension data, the government is proposing a hybrid model.

Under this proposed model, individual pension companies will keep your information on their own secure systems, but they will communicate directly with each other.

To make sure your money isn't accidentally sent to someone with the same name, providers will use standard data checks using details such as your National Insurance number, name, and date of birth.

The government estimates that making the process automatic will save the pension industry around £240m a year in administration costs.

Will your employer need to do anything?

As workplace pensions are set up through employers, the proposals highlight what will be required from them when the new system comes in. 

Employers are already legally obligated to participate in auto-enrolment, but under the new proposals, employers will need to provide accurate employee data to pension providers. This will allow the automated system to identify an employee's active workplace pension and consolidate their previous pension pots into the current scheme.

The rules will also integrate the new background consolidation process with existing auto-enrolment duties, so that pension records update automatically when a worker changes jobs. 

The government intends for these requirements to be digital to minimise the administrative burden on businesses. It also aims to remove any need for manual processing by HR or payroll departments.

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Should you consolidate your pensions now – or wait?

So, with the consolidation ball now rolling, is it worth waiting until the new system is in place, or should you act now if you have multiple pension pots? 

Here are a few reasons to consider consolidating sooner, alongside a few reasons why you might want to hold off:

6 reasons to consolidate sooner 

  • Stop multiplying fees – If your pensions charge a fixed, pound-based administration fee, having multiple pots means you're paying that fee several times over. Combining them cuts these duplicate costs.
  • Simplify admin – Having one pot makes it much easier to keep track of your retirement savings. For example, if you move house, you only have to update your details with a single provider.
  • Take control of your investments – If you want to make active choices about where your money is invested, trying to manage funds across five or 10 different pensions is more difficult than having fewer pots. 
  • Take advantage of an age 55 protection – If one of your existing pots has a 'protected pension age' of 55, transferring your other pensions into it could potentially let you access all your money two years early – rather than 57 from 2028. 
  • Get better tech – Moving your money into one modern scheme can give you access to a better app or online portal, letting you easily check your balance and add contributions in one place.
  • Improve your returns – Consolidating lets you shift your money to a scheme with a better-performing fund after charges, which is more beneficial for long-term growth.

6 reasons to hold off 

  • You could lose an age 55 protection – If you transfer your money out of a pot that currently lets you access your cash at 55, you will lose that perk and have to wait until you are 57 to touch those funds.
  • You might give up a great workplace scheme – Some workplace pensions offer fantastic benefits or exceptionally low fees. Once you move your money out, that door closes and you often cannot get back in.
  • You could pay for options you don't need – Moving to a self-invested personal pension (Sipp) might give you thousands of investment choices, but you'll pay higher charges. There's no point paying for these if you only want a standard fund.
  • The cost of waiting is small – If your dormant pots are very small, slightly higher charges won't do massive damage to your retirement in actual pounds and pence. If you aren't sure what your best option is, there's no need to rush.
  • You could lose valuable guarantees – Older pensions may have perks such as Guaranteed Annuity Rate (which pays a much higher retirement income than you can get today) or built-in life insurance. If you move your money out, you'll lose these.  
  • You could be hit with exit fees – Some older schemes will charge you a penalty for moving your money before your agreed retirement age, which could wipe out any financial benefit you gain from combining your pots.

Find out more: should I consolidate my pensions?

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'I combined my 8 pension pots this year – and it took a lot of work' 

Turning 30, I decided to track down and consolidate all my old workplace pensions to have a little more control.

Finding all of my eight DC pots took several weeks, but consolidating them took nine months. They were all very small and didn't have any protected perks, so they would have been included in the government's plan.

Even so, it was tricky and a bit drawn out. Without a policy number for one provider, I spent over an hour on the phone, forced to read out all my past jobs to the call handler to pass the security checks.

I also found three separate pots with a single provider because I'd used different email addresses across previous jobs. These had to be manually merged before I could move the money, which again took much longer than anticipated. 

It was a lot of messy admin, physical paperwork, and long phone queues. I’ve never been more frustrated in my life. 

While I'm happy it's sorted, retirement is still a long way off for me. Looking back, waiting would have saved me a lot of stress.