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Press statement
Which? responds to CMA investigation into firms failing to stamp out fake reviews
1 min read
Press release
Which? investigation finds at least two thirds of cosmetics it bought from online marketplaces may be counterfeit
A majority of cosmetic products purchased from third party sellers on Amazon, eBay, Tiktok Shop and Vinted appeared to be fake and could be putting shoppers’ health at risk, a Which? investigation has found.
9 min read
Press release
More than a third of customers don’t feel valued by their bank, Which? warns
3 min read
Press statement
Which? responds to the government’s plans for a more flexible electricity system
1 min read
Press statement
Which? responds to Financial Conduct Authority proposals on insurance claims handling and premium finance
1 min read
Press release
Which? investigation reveals how data hungry smartphone apps ask for shocking levels of access to your location, microphone and data
A new Which? investigation has revealed how apps installed by millions of UK users demand huge amounts of user data - including asking for sometimes unnecessary access to parts of your smartphone.
11 min read
Press statement
Which? comments on the news that Ryanair's quarterly profits more than doubled due to Easter demand and fare increases
1 min read
Press statement
Which? responds to ministers calling for EV charging points at tourist destinations
1 min read
Press release
Shoddiest of the bunch: Which? reveals the companies behind the biggest consumer letdowns of the year
8 min read
Press release
Travel insurance so confusing even providers’ helplines are getting it wrong, Which? finds
Not only are travel insurance policies riddled with confusing exclusions and ambiguous terms, a new Which? investigation has found that even customer service advisers at major insurers are struggling to explain what is and isn’t covered.
6 min read
Press release
Which? warns shoppers to think carefully before using Pay by Bank due to weak consumer protections
Which? is warning consumers to be alert to the risks of using Pay by Bank to make retail purchases, as it lacks Section 75 and chargeback protections
6 min read
Press release
RRP rip-off - Sports Direct potentially breaking the law with dodgy pricing practices, Which? says
Sports Direct’s use of RRPs could be breaking the law by misleading shoppers into thinking they are getting a better deal than they really are, according to a new Which? investigation
5 min read
Press statement
Which? comments on consumer rights in the event of Made.com entering administration
1 min read
Press statement
Which? responds to the news that the government is consulting on a code of practice for private parking firms
1 min read
Press statement
Which? urges caution for Prime Day shoppers as unsafe products persist in online retail
2 min read
Insight article
Which? responds to the news that the CMA could take legal action against Ticketmaster in the wake of the Oasis controversy
1 min read
Press statement
Which? responds to the news that Santander is set to to buy TSB for £2.65 billion
1 min read
Press release
Which? raises alarm over ‘greenwashing’ risks as it finds hundreds of products using vague and unsubstantiated environmental claims
Which? is raising the alarm about the potential for widespread “greenwashing” as a groundbreaking study from the consumer champion finds many popular products risk falling foul of rules designed to crack down on bogus environmental claims.
10 min read
Press release
Taken for a ride?: Sizeable reductions to car insurance renewal quotes after haggling cast doubt on insurers offering fair value, Which? warns
5 min read