Sabrina Doshi

Policy Researcher

Latest articles from Sabrina

Boiler retirement: Using trigger points to support homeowners to plan for energy upgrades.
Policy research paper

Boiler retirement: Using trigger points to support homeowners to plan for energy upgrades.

Homeowners face difficult choices about home energy upgrades including whether to switch to electric heating, such as a heat pump, install solar panels or get a battery. Using trigger points, such as replacing an old boiler, governments and businesses have an opportunity to help homeowners plan ahead and provide information and advice to support them with these decisions.

26 min read
From panic to planned: Why homeowners and the government need a boiler retirement plan
Policy paper

From panic to planned: Why homeowners and the government need a boiler retirement plan

Planning ahead for the replacement of a boiler can help homeowners avoid stress, inconvenience and unexpected costs, and support the transition to low carbon heating

26 min read
Consumer trust and concerns in August 2025
Insight article

Consumer trust and concerns in August 2025

An update on consumer trust in industries and concern about consumer issues

4 min read
Financial wellbeing in August 2025
Insight article

Financial wellbeing in August 2025

Your regular update on consumer confidence and financial wellbeing

3 min read
Financial wellbeing in July 2025
Insight article

Financial wellbeing in July 2025

Your regular update on consumer confidence and financial wellbeing

5 min read
Financial wellbeing in June 2025
Insight article

Financial wellbeing in June 2025

Your regular update on consumer confidence and financial wellbeing

2 min read
Consumer trust and concerns in May 2025
Insight article

Consumer trust and concerns in May 2025

An update on consumer trust in industries and concern about consumer issues

3 min read
Financial wellbeing in May 2025
Insight article

Financial wellbeing in May 2025

Your regular update on consumer confidence and financial wellbeing

3 min read
Financial wellbeing in April 2025
Insight article

Financial wellbeing in April 2025

Your regular update on consumer confidence and financial wellbeing 

3 min read
Financial wellbeing in March 2025
Insight article

Financial wellbeing in March 2025

Your regular update on consumer confidence and financial wellbeing 

3 min read
Consumer trust and concern in February 2025
Insight article

Consumer trust and concern in February 2025

An update on consumer trust in industries and concern about consumer issues

4 min read
Financial Wellbeing in February 2025
Insight article

Financial Wellbeing in February 2025

Your regular update on consumer confidence and financial wellbeing

4 min read
Financial Wellbeing in January 2025
Insight article

Financial Wellbeing in January 2025

Your regular update on consumer confidence and financial wellbeing

5 min read
Financial Wellbeing in December 2024
Insight article

Financial Wellbeing in December 2024

Your regular update on consumer confidence and financial wellbeing

5 min read
Financial wellbeing in November 2024
Insight article

Financial wellbeing in November 2024

Your regular update on consumer confidence and financial wellbeing

5 min read
Which?’s Annual Sustainability Report Series 2024: Home insulation and Heating
Policy research paper

Which?’s Annual Sustainability Report Series 2024: Home insulation and Heating

Insights into consumers' current sustainable behaviours, attitudes to future changes to their behaviours and the barriers they face in doing so, with a focus on home heating (installing a heat pump, improving home insulation and installing solar panels).

36 min read
Which?’s Annual Sustainability Report Series 2024: Electric Vehicles
Policy research paper

Which?’s Annual Sustainability Report Series 2024: Electric Vehicles

Insights into consumers' current sustainable behaviours, attitudes to future changes to their behaviours and the barriers they face in doing so, with a focus on electric vehicles.

26 min read
Bridging the Gap: Consumer awareness of the Financial Ombudsman Service
Insight article

Bridging the Gap: Consumer awareness of the Financial Ombudsman Service

8 min read
Financial wellbeing in October 2024
Insight article

Financial wellbeing in October 2024

Your regular update on consumer confidence and financial wellbeing

5 min read
Making holiday travel more sustainable
Insight article

Making holiday travel more sustainable

Consumers’ sustainable travel habits when going on holiday

5 min read