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Money

The financial industry should be responsible, providing consumers with transparent, value-for-money products that meet their needs

Latest publications

Buy Now, Pay Later

25 Jun 2021

This Which? report sets out who uses Buy Now, Pay Later (BNPL) credit ...

Reimbursement for authorised push payment fraud

11 Aug 2020

Just over a year since the launch of the UK’s first set of ...

Everyday Finances

27 Nov 2019

Which? report sets out what consumers need in a changing world of ...

Everyday Finances: Call for Insight

27 Nov 2019

Which?'s new Everyday Finances research has highlighted that there ...

Cash-strapped communities: The loss of free ...

18 Sep 2019

Action is needed to stop deprived and rural communities from losing ...

Top up the Pots

03 Jun 2019

Action is needed to improve the pensions system. In this report, ...

Charges, returns and transparency in DC - What ...

10 Jan 2019

The report explores UK charges for pension schemes against those in ...

Consultation responses - SAVINGS

Consultation responses- PAYMENTS

Consultation responses - CROSS-CUTTING

Consultation responses - CREDIT

Consultation responses - INSURANCE

Consultation responses- PENSIONS

Which? responds to the Access to Cash Review

03 Oct 2018

Which? submitted evidence to the LINK-funded Access to Cash Review by ...

The FCA’s Retirement Outcomes Review

21 Aug 2018

Which? is supporting the introduction of new ‘investment ...

The pensions dashboard: how can we make sure it ...

15 Aug 2018

The pensions dashboard has the potential to drive higher levels of ...

The new regulatory system for claims management

07 Aug 2018

The government is set to transfer responsibility for regulating ...

The FCA's mortgages market study

03 Aug 2018

In response to the Financial Conduct Authority's (FCA) mortgages ...

Which? responds to the government's review of ...

27 Jun 2018

Which? letter to FCA: High Cost Credit Review

23 May 2018

High cost credit review prompts a letter to the FCA

Better pensions - Which? report

06 Mar 2015

People who save into a pension during their working life deserve to ...

Here to help? Bank staff reveal the truth about ...

10 Jan 2013

This report reveals the shocking extent to which pressure selling ...

Payment method surcharges - Which? super-complaint

30 Apr 2011

The price you see should be the price you pay. Any necessary ...

Future of banking commission - the full report

18 Mar 2010

An effective banking system is essential to the working of a modern ...

Interest calculation methods - Which? ...

01 Apr 2007

Office of Fair Trading (OFT): “APR is certainly the key item ...