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Money

The financial industry should be responsible, providing consumers with transparent, value-for-money products that meet their needs

Latest publications

Charges, returns and transparency in DC - What ...

10 Jan 2019

The report explores UK charges for pension schemes against those in ...

Which? responds to the Access to Cash Review

03 Oct 2018

Which? submitted evidence to the LINK-funded Access to Cash Review by ...

The FCA’s Retirement Outcomes Review

21 Aug 2018

Which? is supporting the introduction of new ‘investment ...

The pensions dashboard: how can we make sure it ...

The pensions dashboard has the potential to drive higher levels of ...

The new regulatory system for claims management

The government is set to transfer responsibility for regulating ...

The FCA's mortgages market study

03 Aug 2018

In response to the Financial Conduct Authority's (FCA) mortgages ...

Which? responds to the government's review of ...

27 Jun 2018

Which? letter to FCA: High Cost Credit Review

23 May 2018

High cost credit review prompts a letter to the FCA

Consultation responses - SAVINGS

Consultation responses- PAYMENTS

Consultation responses - credit

21 Dec 2017

Consultation responses - cross-cutting

Better pensions - Which? report

06 Mar 2015

People who save into a pension during their working life deserve to ...

Here to help? Bank staff reveal the truth about ...

10 Jan 2013

This report reveals the shocking extent to which pressure selling ...

Payment method surcharges - Which? super-complaint

30 Apr 2011

The price you see should be the price you pay. Any necessary ...

Future of banking commission - the full report

18 Mar 2010

An effective banking system is essential to the working of a modern ...

Interest calculation methods - Which? ...

01 Apr 2007

Office of Fair Trading (OFT): “APR is certainly the key item ...

Money consultation responses

Department for Work and Pensions - Occupational pensions: Improving disclosure of costs, charges and investments December 2017 342 Kb | 15 Dec 2017
Work and Pensions Select Committee - Pension freedom and choice: Supplementary note - November 2017 277 Kb | 06 Nov 2017
Financial Conduct Authority - Information about current account services - September 2017 369 Kb | 25 Sep 2017
Payments Strategy Forum - Blueprint for the future of UK payments September 2017 180 Kb | 22 Sep 2017
Financial Services Ombudsman - Our plans and budget for 2017/18 - January 2017 336 Kb | 30 Jan 2017
Financial Conduct Authority - Our future mission - January 2017 383 Kb | 26 Jan 2017
HM Treasury - Public financial guidance review: consultation on a single body - February 2017 344 Kb | 13 Feb 2017
Financial Conduct Authority - Implementation of the revised Payment Services Directive (PSD2) 212 Kb | 05 Jun 2017
Payment Systems Regulator - Preventing and responding to authorised push payment scams: The role of payment system operators, Draft Terms of Reference - March 2017 294 Kb | 20 Mar 2017
Payments Systems Regulator - Preventing and responding to authorised push payment scams: The role of payment system operators - June 2017 388 Kb | 01 Jun 2017
Which response -Work and Pensions Committee inquiry Pensions freedoms - October 2017 505 Kb | 23 Oct 2017
Which response pension scams February 2017 389 Kb | 13 Feb 2017
Which response FCA LISA consultation January 2017 314 Kb | 20 Jan 2017
Which response FCA consultation on FSCS March 2017 317 Kb | 30 Mar 2017
Which response FCA annuity comparison February 2017 221 Kb | 23 Feb 2017
Which response FCA asset management February 2017 206 Kb | 20 Feb 2017
Which response automatic enrolment review March 2017 318 Kb | 21 Mar 2017
Which response - FCA retirement outcomes review, interim report - September 2017 438 Kb | 15 Sep 2017
Financial Conduct Authority - Investment Platforms Market Study September 2017 77 Kb | 08 Sep 2017
Department for Work and Pensions - Review of Automatic Enrolment Default Fund Charge Cap October 2017 384 Kb | 04 Oct 2017
Which response to Treasury Committee Inquiry on Economic Crime on Consumers- May 2018 223 Kb | 21 May 2018
Which? responds to the government's review of cash and digital payments 424 Kb | 15 Jun 2018
Which's response to The Pensions Regulator and Financial Conduct Authority call for input on Regulating the pensions and retirement income sector 204 Kb | 19 Jun 2018