We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Reviews based on facts
Our rigorous tests find the facts, and our impartial reviews tell you the truth about how products perform. First month £5, then £9.99 per month, cancel anytime.
Try Which?
5 October 2020

Texecom burglar alarms review

Should you buy a Texecom burglar alarm? Read on to find out how customers rate its Veritas range of burglar alarm systems.
Liz Ransome-Croker

Texecom has two alarm system ranges but only one, Veritas, is aimed at homeowners. Alarm systems can be bought as a standalone or with a monitoring contract.

We asked how satisfied alarm owners are with Texecom's Veritas brand and whether they would recommend it to a friend, and combined these ratings to give a customer score for each brand.

Find out how Veritas compares to other brands in our survey – the top monitored alarm brand got a customer score of 73%, while the bottom-rated brand scored 59%.

Which? members can log in now to find out more about how it was rated, and to see which brands topped the table in our latest results. If you're not yet a member, you can get instant access by joining Which?.

You can see the full table of our latest results, including unmonitored brands, such as ADT, Chubb and Yale, and find out how the brands relate to each other in our page on the best and worst burglar alarm brands.

Veritas burglar alarms rated 

Logged in members can see the breakdown of how Veritas burglar alarms were rated in our 2019 survey.

Veritas burglar alarms
Ease of setting the alarm
Value for money
Customer score

Texecom has two alarm ranges: Veritas, for homeowners and small businesses, and Premier Elite, mostly for commercial premises.

Its Veritas range comprises five models: Veritas R8, Veritas R8 Plus, Veritas Excel, Veritas 8 and Veritas 8 Compact. Some of the models are more advanced than others, have additional features (such as an LCD keypad), and are claimed to be easier to use, install and service. 

Dialler alarms

All the Veritas alarms can be used as bells-only alarms (these make a noise when triggered, but don't alert you) or can be set up to contact you by phone or text, with the addition of a speech dialler. 

Some also allow you to set the alarm ahead of time, and you can operate some with remote key fobs, which allow you to set the alarm from a distance without keying in a number. These features are similar to what you can expect with a smart alarm.  

Monitored alarm systems

You can buy the Veritas R8 Plus and the Veritas Excel alarms with a monitoring contract, which means they can be connected to an alarm-monitoring call centre. 

This isn't something that Texecom provides, though, so you would need to take out the contract with another company. 

Premier Elite burglar alarms

The more advanced Premier Elite range is primarily for commercial properties, although Texecom says it's suitable for homes, supposedly offering you 'commercial grade security' at home. 

Unfortunately in our 2019 survey of 1,398 burglar alarm owners, we didn't get a large enough sample size to include the Texecom Premier Elite range in our full results table. 

Wireless alarm systems

There are 10 different models in the range, mostly wireless, and seven of them were released in 2017. These alarms come with Texecom's Ricochet mesh technology, which is said to make connections between wireless devices even stronger, and allow for systems to be expanded further, even in more remote places. 

Smart alarms

Premier Elite alarms are all compatible with Texecom mobile applications for Android and iOS, so can be controlled with a smart phone. This is a step up from the Veritas speech-dialler alarms, which will alert you if there is an issue, but can't be controlled remotely. 

Smoke alarms and other home security

Some alarms can connect with other Texecom products, such as fire alarms, and some come with as many as 64 zone options if it's wireless, or 76 if it's wired, which is a lot for a domestic alarm system. 

If you're confused about what type of alarm to get, visit our full guide for all you need to know. 

LATEST NEWS IN Which? Home & garden See all news