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3 December 2020

Anglian double glazing company review

Want to know what Anglian's customers think of its double glazing? Our independent double glazing customer survey reveals all - find out if you should buy Anglian double glazing.
SI
Sarah Ingrams

Anglian has been selling double-glazed windows and doors for more than 50 years. It's a well-established and recognisable company. But does that mean Anglian is any good?

We've asked 3,467 double glazing customers about their experiences with well-known brands, including Anglian, Everest and Safestyle, to see how they compare to each other, and with independent or local double glazing firms. 

Our independent survey results show that there's a big difference between the double glazing companies. In fact, the first and last-placed companies are nearly 30 percentage points apart.

Anglian customers most commonly chose it because it had a good reputation, sold particular windows or doors they liked or offered a discount. Our unique research reveals how they felt it lived up to their expectations.

Anglian double glazing ratings

The table below shows how Anglian performed across a range of important criteria when buying double glazing and having it installed. 

We asked Anglian's customers to rate 15 factors, covering sales, purchase, installation, after-sales and how well the product lasted. These include staff knowledge, the quality of products and installation, clarity of documents - such as the contract - and value for money.

Only logged-in Which? members can access the Anglian ratings in the table below. If you're not already a member, get instant access by joining Which? today.

Rating area Anglian's rating
Sales and purchase
Member content
Installation
Member content
After-sales
Member content
How well the double glazing lasted
Member content

Visit double glazing companies rated to see exactly how Anglian's scores compare with the other brands and independents.

Anglian customer comments and ratings

Our customer scores give a good overall idea of what people think of the brand. They are calculated by combining how satisfied people are with a brand and whether they would recommend it.

Our star ratings enable us to dig deeper into what elements of the sales and installation process are working, and failing, for each of the companies in our survey.

You can use this information, based on the experiences of actual double glazing customers, to help you pick the best double glazing company for your home. 

We also ask the customers we survey for comments on the firm they used. These comments reveal exactly what they think about their experience of buying double glazing from that particular firm. 

Log in or join Which? now to unlock customer comments on this page, along with our expert guides to:

  • How to buy double glazing - which includes tips from double glazing customers and experts on how to side-step sales tactics
  • Double glazing costs - where you'll see the average prices for different types of doors and windows. You can use our pricing research to make sure you don't get overcharged for your double glazing

Anglian double glazing

Flick through the images below to see some examples of the types of double-glazed windows and doors Anglian provides, and read on below to learn more about its services.

Anglian double-glazed windows and doors

Areas in the UK Anglian covers

England, Scotland and Wales, but not Northern Ireland.

Anglian double-glazed windows

Anglian offers casement windows in uPVC, timber and aluminium, and flush, cottage, sash, bay and tilt-and-turn windows in timber and uPVC. For a number of its window styles you can choose from a range of colours, including green, black and grey. There are also a range of shapes to choose from.

There are a number of different window configurations - for example, four window panes with two small at the top and two larger below, or three large ones. You can also choose to include decorative glass.

Anglian double-glazed doors

Anglian sells bi-fold double-glazed doors, which only come in aluminium; patio doors, available in aluminium and uPVC; and French doors, which also come in timber. They too are available in a range of colours. 

It also does garage doors, composite front and back doors, and doors with glass elements.

If you're confused by the various window and door terms, our guide to what to look for when buying double glazing will demystify it all.

Anglian double glazing energy efficiency

Anglian's uPVC windows range from A to A++, while its timber windows are rated B or A, and aluminium are B. 

Anglian triple and secondary double glazing

It offers both triple and secondary glazing, as well as double glazing. It also says that its Safe and Sound windows are specially designed to reduce outside noise. Our double glazing buying guide  will tell you more about the differences between them.

Anglian conservatories

It sells a wide variety of conservatories and orangeries, including T-shape, Victoria and Lean-to styles, in uPVC and wood. Visit our guide to conservatory prices for all you need to know about buying one. 

How long are Anglian's double-glazed window guarantees?

10-year guarantee on parts and labour for windows, doors and conservatory frames, and 15-year guarantee on the glass (which are gas-filled sealed units). Garage doors are guaranteed for five years.

It also has a 10-year guarantee on all Yale 3-star cylinder locks and five-year anti-snap guarantee on Ultion 3-star cylinder locks.

Anglian is accredited by Fenestration Self-Assessment Scheme and Glass and Glazing Federation, which means Anglian installers can self-certify that the double glazing is compliant with building regulations. This saves you from having to contact your local council's building control department yourself.

Other Anglian home improvements

Porches, extensions, roofing work (bargeboards, facias and soffits, cladding, guttering and downpipes).

Once you're ready to shop for double glazing, use our research into double glazing prices to make sure you don't get overcharged.