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1 October 2020

Anglian double glazing company review

Want to know what Anglian's customers think of its double glazing? Our independent double glazing customer survey reveals all - find out if you should buy Anglian double glazing.
Anglian double glazing 442748
Liz Ransome-Croker

Anglian has been selling double glazed windows and doors for more than 50 years. It's a well-established and recognisable company. But does that mean Anglian's any good?

We've asked 2,155 double glazing customers about their experiences with well-known brands Anglian, Everest and Safestyle to see how they compare to each other, and with independents. 

Our independent survey results show that there's a bit difference between the double glazing companies. In fact, the first and last-placed companies are 30 points apart.

Anglian double glazing ratings

The table below shows how Anglian performed across a range of important criteria when buying double glazing and having it installed. 

We asked Anglian's customers to rate a number of factors, including staff knowledge, quality of products and installation, and clarity of documents - such as the contract. 

Only logged-in Which? members can access the Anglian ratings in the table below. If you're not already a member, get instant access by joining Which? today.

Anglian customer score
Purchase Anglian's star ratings
Knowledge of salesperson
Clarity of documents
Customer service
Quality of products
Durability of products
Value for money
Organisation of installation
Installers keeping to arranged times
How well the installers communicated
Mess during and after installation
Quality of installation
After sales  
After sales support
Complaints handling

Visit the best double glazing companies to see exactly how Anglian's scores compare with the other brands and independents.

Anglian customer comments and ratings

Our customer scores give a good overall idea of what people think of the brand. They are calculated by combining how satisfied people are with a brand and whether they would recommend it.

Our star ratings enables us to dig deeper into what elements of the sales and installation process are working, and failing, for each of the companies in our survey.

You can use this information, based on the experiences of actual double glazing customers, to help you pick the best double glazing company for your home. 

We also ask the customers we survey for comments on the firm they used. These comments reveal exactly what they think about their experience of buying double glazing from that particular firm. 

Log in or join Which? now to unlock customer comments on this page, along with our expert guides to:

  • double glazing sales and quotes - which includes tips from double glazing customers and experts on how to side-step sales tactics
  • double glazing prices - where you'll see the average prices for different types of doors and windows. You can use our pricing research to make sure you don't get overcharged for your double glazing

Anglian double glazing

Flick through the images below to see some examples of the types of double glazed windows and doors Anglian provides, and read on below to learn more about its services.

What does Anglian offer?

Areas in the UK covered: England, Scotland and Wales, but not Northern Ireland.

Types of windows: casement in uPVC, timber and aluminium and flush, cottage, sash, bay and tilt and turn in timber and uPVC. For a number of its window styles you can choose from a range of different colours, including green, black and grey. There are also a range of shapes to choose from.

There are a number of different window configurations, for example four window panes with two small at the top and two larger below, or three large ones. You can also choose to include decorative glass, some of which have been done in partnership with Laura Ashley.

Types of doors: bi-fold, which only come in aluminium; patio, available in aluminium and uPVC; and French, which also come in timber. They too are available in a range of different colours. 

It also does garage and porch doors, and composite front and back doors, with elements of glass.

If you're confused by the different window and door terms, our guide to choosing double glazed windows and doors will demystify it all.

Window energy ratings: Anglian's uPVC windows range from B to A++, while its timber windows are rated B or A, and aluminium B. 

Triple and secondary glazing: It offers both triple and secondary glazing, as well as double glazing. It also says that its Safe and Sound windows also specially designed to reduce outside noise. Find out more about the differences between them on our double glazing: your questions answered page.

Conservatories: It sells a wide variety of conservatories and orangeries, including T-shape, Victoria and Lean-to, in uPVC and wood. Visit our guide to conservatories and orangeries for all you need to know about buying one. 

Window and door guarantees: 10-year guarantee on parts and labour for window, door and conservatory frames, and 15-year guarantee on the glass (which are gas-filled sealed units).

It also has a 10-year guarantee on all Yale 3-star cylinder locks on its entrance doors and five years on garage doors.

Other services offered: porches, extensions, roofing work (bargeboards, facias and soffits, cladding, guttering and downpipes).

Competent Persons Scheme: accredited by Fenestration Self-Assessment Scheme and Glass and Glazing Federation, which means Anglian installers can self-certify that the double glazing is compliant with building regulations. This saves you from having to contact building control yourself.

Once you're ready to shop for double glazing, use our research into double glazing prices to make sure you don't get overcharged.

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