If your corded hedge trimmer develops a fault, it's most likely to be an electric failure. The most common fault in petrol models is that the engine stops turning over, while for cordless hedge trimmers the battery won't hold its charge.
Several owners of cordless and corded electric hedge trimmers also experienced a problem with the blades breaking - a major issue that would mean you'd need to repair, or even replace, your hedge trimmer.
Knowing which brands develop the most faults, and how quickly, is vital when buying a new hedge trimmer. That’s why we asked 1,865 Which? members to tell us whether they're happy with their hedge trimmers, or have experienced problems, in our unique reliability and customer satisfaction survey.
Our survey data takes into account the reported fault rates, the severity of these faults, and the speed with which they occurred. In our latest analysis, we've looked at the performance of the biggest hedge trimmer manufacturers – including Bosch, Gtech, Ryobi and Stihl – and have calculated a reliability rating and customer score for each, so you know which brands to choose and which to avoid.
We’ve found huge differences between how satisfied owners are with their hedge trimmers.
The table below summarises our latest reliability results. Brands are ranked by their customer score, which relates to whether their customers would recommend that brand.
The higher the percentage score for reliability, the fewer the problems reported.
Customer satisfaction score
% fault-free after six years
Estimated lifetime in years
Table notes: The above data is based on a survey of 1,865 Which? members in January 2020. (-) Brands with insufficient sample sizes not included. Results from corded, cordless and petrol hedge trimmers combined.
We've found that on average, all types of hedge trimmers last around the same amount of time: 8.3 years for cordless, 8.6 years for petrol and 8.9 for corded electric.
This is based on the experiences of Which? members who told us how long they kept their previous appliance before they had to replace it, either because of a fault or because it wasn’t working as well as when they first bought it.
As you can see from the table above, there’s a big difference between how long the best and the worst hedge trimmer brands last.
The graph shows how the brand that stays fault-free for longest compares with the worst brand, and the overall average across all three types of hedge trimmer.
Corded, cordless and petrol hedge trimmers all operate quite differently, so they'll likely encounter different problems.
The blades breaking is a fairly common fault across all types, though. The clutch slipping on a petrol hedge trimmer would stop the blades from working properly. This is a major fault and you may need to get your hedge trimmer professionally fixed.
For the best chance of buying a hedge trimmer that doesn't break down, you should choose from one of the more reliable brands in the table below.
Our data takes into account minor, major and catastrophic faults:
We look at each brand in more detail and give our verdict, including the number of Best Buys it’s received and the average score of its hedge trimmers in our reviews.
Know which hedge trimmer brand you want? Use the links to go straight to our reviews and find your ideal model:
Which? has a wealth of information on the UK’s favourite garden-tool brands. Every two years, we ask Which? members to tell us about the garden products they own - from how likely they'd be to recommend a brand, to how reliable the products are once you get them home. This year, almost 5,000 members told us about more than 11,000 products. We calculate a brand's reliability and its customer score based on the results of our biennial survey.
Our reliability surveys, combined with our extensive lab tests, mean we can recommend the best hedge trimmer you should buy.
This data is crucial for our testing, too. If a brand falls far below the category average, we take away the manufacturer’s Best Buy recommendations and won’t recommend any of its products unless it shows a marked improvement in reliability.