How to buy the best laptop
Apple MacBook vs PC vs Chromebook
By Michael Passingham
Article 2 of 2
Choosing a laptop used to be far more straightforward. If you were a fan of Apple products and had the money to spend, a MacBook might have been too tempting to resist. On a budget, or more of a Windows user? Pick up a PC.
Now that Chromebooks have entered the market with a range of designs from budget-friendly to flagship killer, the waters have been muddied. So how do you go about choosing, how much should you spend and what features are most important for your needs?
Read our guide on the three main platforms so you know what to look for before you start to shop.
Whichever you choose, you'll find excellent models available - they've all been summarised in our list of Best Buy laptops.
Take a look at our guide to thebest cheap laptops for under £500 for the best budget models
Should I buy a Windows laptop?
Windows laptop pros
- With its decades of dominance in the market, most people are familiar with the layout of Windows, which can be comforting. The most commonly used features are all where they should be. There's the handy Start button in the bottom-left-hand corner. Plus, a clearly laid-out set of folders and files to navigate around.
- Windows lets you run Word, Excel and other Microsoft products with ease, and it’s flexible, too. For basic users, it tends to be easy to work with; for more advanced enthusiasts, there are plenty of tweaks you can make.
- There's a massive range of prices you can choose from if you're buying a Windows laptop. We've tested models that range up to around £2,000, but, we've also reviewed bargain Best Buy Windows laptops that will cost you just a couple of hundred pounds.
- Windows laptops are typically easier to upgrade, allowing people with little technical knowledge to add a larger hard drive or more memory to improve performance.
Windows laptop cons
- Windows PCs are a much bigger target for virus creators than Macs and Chromebooks. Although the security that's part of Windows 10 – Microsoft Windows Defender – is pretty good, you'll never be 100% protected from malicious software. A dedicated Best Buy antivirus program is the best way to give your computer a fighting chance against cyber nasties.
- Windows updates continue to be a major drawback. While on the one hand it’s great to see Microsoft adding new features and security updates to its software, we’ve been inundated with reports of problems over the last few years. It’s a double-edged sword, and something Microsoft has agreed to discuss with Which? to see where improvements can be made.
- Although it's handy that Windows laptops come in all shapes and sizes, so you can pick one that suits you best, the huge choice can be a curse, too. There are as many duds as there are stars, without the same consistent quality of the smaller Mac range. Make sure you don't pick a Windows stinker by avoiding our Don't Buy laptops.
Take a look at our guide to the best Windows 10 laptops for more recommendations.
Should I buy a Macbook?
- Apple's operating system, MacOS, has a well-earned reputation of being fast, slick and easy to use. This is partly because MacOS only runs on a very small handful of different models, making it easy to produce an operating system that runs consistently well. Whatever the reason, it is a delight to use. There may be a bit of a learning curve while you adjust to its layout and functions, but once you’re up and running, you may never look back.
- Apple has invested a lot of money on the look and feel of its computers. That usually means a premium, metal finish but, on top of that, MacBooks feel like they were built to last. It’s not uncommon to hear about a MacBook that’s been in heavy use for a decade or more that’s somehow still plugging away. Indeed, Apple consistently ranks highly in our most reliable laptop brands survey.
- MacBooks come pre-loaded with strong software for video and photography editing, and making music. Not only that, there’s a lot of premium applications available, making MacOS the best place for most creative industries.
Read our guide on which MacBook to buy to help make your choice.
- One word – price. Unless you can find a deal at another electrical shop, Apple will charge you £850 for its least expensive current MacBook (the MacBook Air 13). The 12-inch flagship MacBook is more than £1,200, while if you want to get your fingers on the MacBook Pro with Touch Bar, it's at least £1,750.
- Instead of the likes of Word and Excel, Macs have their own word processing (Pages or TextEdit) and spreadsheet (Numbers) software. These free Mac programs lack the depth you'll be used to from the Microsoft Office versions. And if you want to open a Word or Excel document from your old computer or that somebody has emailed you, you may notice they look a little different. But you can always buy Office for Mac or download a third-party program if that's a major concern.
- For all Apple's innovation, MacBooks sometimes seem to regress when it comes to 'everyday' functionality. You won't find a DVD drive on a MacBook, and the latest machines have also done away with traditional full-size USB ports – meaning you'll have to buy adaptors to use your existing flash drives and other accessories. If those features are vital to you, you'll need to go for a Windows laptop.
Should I buy a Chromebook?
- They feel fast. Without Windows 10 hogging system resources, Chromebooks with relatively light specifications can feel a lot faster than comparable Windows machines. This means paying under £200 for a Chromebook will get you a laptop that feels faster than a £200 Windows 10 laptop.
- They’re very simple to use. If you can use a web browser you can use a Chromebook. With no extra apps required to get up and running, Chromebooks offer one of the easiest set-up experiences of any tech device out there.
- Almost all Chromebooks take the form of thin and light laptops with excellent battery life. This means they’re perfect for taking away on trips and ideal for carrying around school or campus if you’re a student.
- You pay a price for simplicity; you won’t be able to run the Windows software you’re used to on a Chromebook. There are browser-based alternatives for most types of applications including photo-editing apps, but if there’s a program you can’t live without, a Chromebook isn’t the best bet.
- Chromebooks work best when connected to the internet. Applications such as Google Docs can be set up to work without an internet connection, and will sync changes to your files to the Cloud when you reconnect to the internet. But most other web-based apps won’t work at all without a connection. You’ll also need a Google account to get everything set up properly.
- Because most Chromebooks are cheap, you end up having to face some compromises in various areas, including screen quality, speakers and occasionally build quality. Our reviews highlight any shortcomings.
Discover the best Chromebooks to buy in our guide to the top five Chromebooks.
The bottom line: Macbook vs PC vs Chromebook
Buy a Windows 10 laptop if…
- You prefer the familiarity of Windows
- Have specialist software you can’t live without
- Want a big variety of laptops to choose from
Buy a MacBook if…
- You have a budget of at least £850
- Value longevity and build quality
- Are happy to learn a new operating system
Buy a Chromebook if…
- You’re on a budget
- Value simplicity
- Don’t mind working in web-based applications