We've asked 1,375 Which? members to tells us about their experiences using wood-burning and multi-fuel stoves, and rate the company they bought their stove from.
A real fire certainly has a mesmerising appeal. And wood-burning stoves can be a good heat source and a complement to other heat systems.
But scientists are concerned about the impact of wood-burning stoves on air quality - with some being extremely concerned even about more recent models, which are intended to be better for the environment.
After a transition period in which more efficient stoves were brought to the market by all manufacturers, under the ecodesign certification, as ofJanuary 2022 all stoves need to meet higher efficiency levels and new maximum emission limits — and will be the only stoves that can be (legally) sold.
If you’re in the market for a new multi-fuel or wood-burning stove read on to avoid overspending and see how the wood-burning stove brands included in our survey compare to each other.
We asked more than 1,300 stove owners to tell us about their experience using their stove, and how satisfied they were with the stove they bought.
Head and shoulders above the rest was an impressive top scorer with a customer score of 91%. The second-place brand also stood out with a score of 85%. In comparison, the lowest-rated company got 75%, still a very respectable result, but this proves that not all brands are alike.
Five of the nine brands we rated achieved a customer score of 80% or more. to get instant access to our results if you aren't already a member.
Each stove owner was asked how satisfied they were with the stove they bought and whether they would recommend it. We combine these to give you an overall percentage for comparison.
As well as our customer score, we also asked people to rate their stove for:
|Brand||Customer score||Quality and finish||Durability||Ease of using and controlling||Ease of cleaning||Value for money|
The results are based on an online survey of 1,375 owners of a wood-burning or multi-fuel stove – members of the Which? Connect panel – conducted in October 2021. ‘-’ means not enough responses to include a star rating. Sample sizes in brackets. Survey sample sizes are: Aarrow (40), Charnwood (111), Clearview (148), Contura (52), Jotul (36), Morso (69), Stovax (180) and Woodwarm (39).
While there were differences between brands in terms of quality, ease of use and cleaning, all brands scored highly regarding durability. See how different brands stack up in terms of value for money and which one scored the lowest.
In October 2021, we asked 1,375 Which? members about the stove they bought in the past 10 years. The reviews are for wood-burning stoves (also called log burners or wood burners) and multi-fuel stoves, not electric or gas stoves.
Our questions focused on the stove itself, not where they bought it from. This means our ratings are for the manufacturer as opposed to the retailer or installer.
We also asked people about the experiences they had with the company they bought their stove from and had it installed by, as well as their knowledge of important stove information.