28th July 2021
We've asked thousands of stove owners to rate their stove, enabling us to rank well-known stove companies, including Clearview, Morso, Stovax and Charnwood.
Steaming ahead of the majority of other brands were two, getting customer scores of 94% and 90%. Trailing way behind, the last-place company got 70%.
Our customer score comes from asking people how satisfied they are and whether they would recommend a stove and brand.
But it's not just our overall score we have. We've asked customers to rate five important aspects from very poor to excellent – read on for more.
Our table reveals how Charnwood's 125 customers rated it for ease of using and controlling, ease of cleaning, value for money, durability and quality and finish.
Charnwood survey ratings
Quality and finish
Ease of using and controlling
Ease of cleaning
Value for money
You can flick through the image gallery below to see a selection of the wood-burning stoves (also called log burners and wood burners), and multi-fuel stoves that Charnwood sells.
Established in 1972 on the Isle of Wight, where it's still based, family company Charnwood sells both modern and traditional stoves in the UK and worldwide.
It has 11 stove ranges, most of which have at least a couple of different options within them, such as size and colour, some with as many as eight variations. Some of its stoves can be inset or built-in, so can be set into the wall like a TV.
Log burner and multi-fuel stoves: It sells both multi-fuel and wood-burning stoves. A number of its stoves come with a 'converting' or 'reciprocating' grate, enabling you to change the grate to optimise it for that fuel. The converting grate is for new stoves, while the reciprocating one can be retrofitted to wood stoves.
Because fuels burn differently, if you're planning on only burning wood, we'd suggest choosing a dedicated log burner as opposed to a multi-fuel stove that can also burn other fuels, such as coal. You can find out more on our .
Other types of stove: It sells a number of boiler stoves, which mean you can heat your entire house. Some of its stoves can also be connected to a boiler with its 'Flue boiler' system.
Stove wattages: Around 4kW to 12k.
Efficiency, Ecodesign and Defra-exempt stoves: Many of Charnwoods stoves are both Defra-exempt and Ecodesign Ready, and range in efficiency from around 75% to 86%.
As of 2022, EU regulations will stipulate that all newly manufactured stoves must meet higher efficiency levels. Some stoves are being made to these specifications now. These are called Ecodesign Ready.
Many of Charnwood's stoves also have its Quattrowflow Air Management system. It works in a similar way to cleanburn, tertiary or secondary air systems, as they're often called.
It's where different amounts of hot and cold air are introduced into the stove at specific points to ensure gasses and smoke are burned off for maximum efficiency. It should also make the fire easier to manage with one simple control.
Stove features: Features on Charnwood stoves include:
Stove accessories, fuel storage and fuel: Charnwood has a small collection of stove accessories, such as a thermometer and fairtrade log storage baskets. It doesn't sell fuel.
Where to buy Charnwood stoves: You can but Charnwood stoves through a number of stores across the UK, Southern Ireland and France.
After sales care and spares: Charnwood has a shop dedicated to spares. There is a one-year guarantee on Charnwood fireboxes (where the fire burns) and three years for boiler stove fireboxes. This can be upped to 10 years if you need to register your stove online within 14 days of purchase.
Registering any safety appliance with the manufacturer is also useful if there is ever a recall or issue identified with the model. You'll need to service the appliance yearly for the warranty to be valid, which is something we would recommend doing anyway. Our page on has more information.
Before you buy a stove, it's important to remember that a stove isn't something you can install yourself. It needs to meet regulations and be installed safely.