Flight delay & cancellation compensation calculator

Each affected passenger can claim compensation for flight delays and cancellations, as long as there are no extraordinary circumstances.

We'll just need a few contact details and information about your flight, to create a compensation claim letter that you can send to your airline.

Before starting you'll need to know your flight number and a copy of your tickets or any proof of purchase.

Please note if you were flying into the UK from outside of Europe, it will need to have been on an EU-based airline for your compensation claim to be valid.

Did your flight arrive or depart from a UK airport?

The flight departed from a UK airport

The flight arrived at a UK airport on an EU-based airline

The flight wasn't to or from the UK

Which airports did you use?

Your departure airport

Your arrival airport

Flight details

What was your flight number?

What was your flight date?

Which airline were you flying with?

Airline name

What was the flight's scheduled departure time?

Enter your scheduled departure time using the 24 hour time format. Eg. 21:00

What was the flight's scheduled arrival time?

Enter your scheduled arrival time using the 24 hour time format. Eg. 21:00

Was the flight delayed or cancelled?

The flight was delayed

The flight was cancelled and I was rerouted

The flight was cancelled and I did not fly

How long before your flight was due to depart were you told it was cancelled?

Less than 7 days

Between 7 and 14 days

More than 14 days

Did you depart earlier or arrive later than your original scheduled flight?

I departed earlier

I arrived later

I departed earlier and arrived later

How much earlier did you leave than your scheduled departure time?

How late were you arriving at your destination airport?

How many people are you claiming on behalf of?

Enter 1 for just yourself

Your flight was delayed by over hours and was kilometers long.

You are entitled to compensation per person you are claiming on behalf of. Your total compensation is .

Your flight was cancelled and your new flight departed earlier than your original flight and was kilometers long.

You are entitled to compensation per person you are claiming on behalf of. Your total compensation is .

Your flight was cancelled and was kilometers long.

You are entitled to compensation per person you are claiming on behalf of. Your total compensation is .

From the information you've provided it looks like you're eligible to make a claim for compensation. We just need a few final details before we can email your claim letter to you.

First name

Last name

Email address

Look up your address

Or, click here to manually enter your address

Number

Address

City

Postcode

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Sorry, you're not entitled to compensation

Because you were delayed by less than 3 hours you aren't entitled to make a compensation claim. To find out more check our guides to your flight rights.

You’re not entitled to compensation under EU law, as you were given more than 14 days notice of the cancellation your airliner. But you still need to be looked after by your airline - use our guide to find out more.

Sorry, you're not entitled to compensation as your new departure is too close to your original departure time.

We can only help those affected by delays flying in or out of the UK.

If you're travelling with an airline based in the EU or with a non-EU based airline flying from an EU airport, you're protected by the Denied Boarding Regulation. You can still use our advice and free template letter to make a claim.

If you're travelling with a non-EU based airline flying from a non-EU destination, the airline doesn't have the same duty to look after you. But you can check the airline's Condition of Carriage to see what compensation you are entitled to.

Next step What am I entitled to? Email me my compensation letter