Having problems with your bank? Or maybe you're dealing with dodgy builders? Whatever the problem, we can help.
Brush up on some key pieces of consumer legislation to help you understand your rights and put them into practice.
Use our step-by-step guides and handy letters to get the result you need, and to make companies act on your complaint.
Shoppers looking for a bargain are being warned to avoid fuelling the illegal trade in counterfeit goods this Christmas and being left out of pocket.
Ofcom and the Information Commissioner’s Office (ICO), should use powers more to punish telemarketers who abuse phone networks and customer’s personal data.
The government, along with four mobile companies is aiming to implement a new liability cap on mobiles that are lost or stolen from spring 2014.
Consumers could be left out of pocket this Christmas by not knowing their online shopping rights, new Which? research has found.