Know your rights


Get help with
your problem

Having problems with your bank? Or maybe you're dealing with dodgy builders? Whatever the problem, we can help.



Brush up on some key pieces of consumer legislation to help you understand your rights and put them into practice.


Take action
for yourself

Use our step-by-step guides and handy letters to get the result you need, and to make companies act on your complaint.

Latest Tweets

  • @WhichUK Which?

    @kb32904 Hi Kathy, this may be due to some maintenance we are working on on the tool. Apologies for the inconvenience.

  • @WhichUK Which?

    @BuilderinBraces above an acceptable limit

Latest News

Please tell us what you think of the Which? Consumer Rights website.

Your feedback is vital in helping us improve this site. All data will be treated confidentially. This survey will take approximately 5 minutes to complete.

Click next to open this survey in a new window and answer the first question.