Know your rights Find simple ways to solve your everyday consumer problems

Plagued by nuisance calls?
What should you do?

Having problems with your bank? Or maybe you're dealing with dodgy builders? Whatever the problem, we can help.

Brush up on some key pieces of consumer legislation to help you understand your rights and put them into practice.

Use our step-by-step guides and handy letters to get the result you need, and to make companies act on your complaint.

@WhichUK Which?
Do you think your bank's security checks are thorough enough? Tell us over on @WhichConvo http://t.co/Eo1jG5kq4z
@WhichUK Which?
1200 are given #mortgage rate hike reprieve from @talktoBOI - but are you one of more than 12,000 still affected? http://t.co/lsUUUIXXqh

2013-05-17
Ofcom: Eight in 10 people receive nuisance calls

An Ofcom research finds eight in 10 people are receiving unwanted or nuisance calls
2013-05-15
EasyJet cabin baggage rules changed

EasyJet’s new cabin bag rules guarantee that passengers with hand luggage no bigger than 50 x 40 x 20cm can keep their bag with them in the hold.
2013-05-14
Indesit and Hotpoint recall 'exploding' washing machines

Indesit and Hotpoint are recalling 'exploding' washing machines. Find out if your washing machine is affected, and what action you should take if it is.
2013-05-10
EDF is energy company with most complaints

EDF Energy has received more complaints from customers than any other major energy supplier, according to latest figures, while SSE has received the fewest.