We’ve pulled together all the results of the 2012 Which? Car Survey and can reveal the Top 10 cars, as voted for by over 39,000 UK drivers, for owner satisfaction.
And it’s great news for Skoda, which dominates the list. The Superb estate and saloon, Yeti and Octavia all feature in the Top 10. All these models offer great value for money and generally perform well when it comes to reliability, so it’s little wonder owners are so happy with them.
For buyers looking for a bit more of a thrill, consider the Porsche Boxster, Honda S2000 or Mazda MX-5, all of which offer great driving dynamics and are very satisfying to own, according to drivers in our survey.
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The best cars for owner satisfaction
Skoda Superb estate (2010-) – 97%
Skoda is known as one of the best-value car makers around. The Superb estate is the firm’s priciest model but it’s the top car when it comes to owner satisfaction. It offers even more space and practicality than the excellent saloon which also features on this list.
Porsche Boxster (2004-2012) – 96%
It might look much like the 1996 original, but the second-generation Boxster was significantly changed from its predecessor. Far from being the ‘poor man’s Porsche’, the recently-replaced Boxster arguably outshines even the 911 for driving thrills. It’s beautifully built and reliable, too – no wonder owners love it.
Toyota Yaris Verso (2000-2005) – 96%
The Yaris Verso is a particularly practical and roomy car – not least because of the large, square boot and high roof. Toyota’s decision not to launch a direct replacement in the UK (until the 2011 Verso-S, at least) has meant that values have remained firm, and owners have hung onto their cars.
Skoda Superb (2008) – 95%
Skoda’s Superb has won a growing band of followers thanks to its competitive pricing and generous passenger space. It’s a little unfair to pigeonhole it as a minicab, but the Superb meets the needs of most cabbies: comfortable for long periods of time, cheap to fuel and accommodating for passengers. These attributes make it ideal for the family user, too.
Honda S2000 (1999-2009) – 95%
Drive the S2000 as you would drive a bog-standard hatchback and you’ll be disappointed. But if you drive it as Honda intended, you’ll be rewarded with a scintillating soundtrack and performance that just gets stronger and stronger. Although owner satisfaction is high, it’s worth noting that the S2000 is a very expensive car to run.
Skoda Yeti (2009-) – 94%
The Skoda Yeti crossover is a solid and robust family car with heaps of practicality – the rear seats fold, flip or can be removed entirely. High-spec versions can be pricey, so don’t get carried away; however, make sure you buy one with stability control, which is optional on some models.
Mazda MX-5 (2005-) – 94%
The roadster revival started at Mazda, when the first MX-5 made its debut way back in 1989. A lightweight rear-wheel drive two-seater, the MX-5 has been one of the most popular sports cars of the last two decades, and it’s also been a consistently strong performer in Which? owner surveys.
Mercedes-Benz CLS (2005-2010) – 94%
With the CLS, Mercedes-Benz successfully launched a burgeoning trend for coupé-like four-door cars. This elegant luxury GT has proved a hit, combining brooding looks with a keen drive. All models are well-equipped, refined and powerful, right up to the super-rapid CLS 63 AMG. Running costs are high, however, even for the relatively economical diesels.
Kia Sportage (2010-) – 93%
The Kia Sportage is a crossover SUV, or ‘soft-roader’ with the rugged looks of a 4×4, but far less of the out-and-out off road capability. It’s well suited to the UK’s roads, and the cheaper two-wheel drive version is fine in normal conditions. We also like the seven-year/100,000-mile warranty offered by Kia.
Skoda Octavia (2004-2013) – 93%
The Skoda Octavia is a comfortable large family-sized hatchback, which is easy to drive, affordable to buy and cheap to run. Owners consistently give high recommendations for Skodas in our surveys – and the 93% customer score for the Octavia in our latest survey maintains that trend.