We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Home & garden.

11 August 2021

Bathstore bathrooms review

Discover what Bathstore's customers really think of its bathroom suites and its service as a retailer, including ratings for quality and value for money.
Liz Ransome-Croker
Bathstore bathrooms 436331

We've surveyed more than 3,700 bathroom company customers to find out how Bathstore's bathrooms compare with rival brands, such as B&Q, Soak and Victoria Plum.

To get a rounded picture of people's experiences, we asked them about the process of buying their bathroom and what they thought of the bathroom itself. 

Overall, the top-scoring company in our survey got a customer score of 80% and the bottom just 58%. Meanwhile, the lowest-scoring bathroom got 61% and the highest a fantastic 89%.

Which? members can log in to unlock the tables below to see how Bathstore was rated as a retailer and how its bathrooms themselves fared. You can also read comments from Bathstore bathroom owners. 

If you're not a member, you can join Which? now to gain instant access.

Bathstore went into administration in June 2019, but was rescued by Homebase. These ratings are from before Bathstore was bought out.

Bathstore retailer rated

Bathstore retailer
Customer score
Range of suites
Quality of advice from staff
Ease of delivery
Dealing with problems

Bathstore bathrooms rated

Bathstore bathrooms
Customer score
Quality of products overall
Quality of finish (e.g. scuffs and marks)
Value for money

Visit our page on the best and worst bathroom companies page to see how Bathstore's bathrooms compare with those from other brands.

Bathstore bathroom fixtures 

Bathstore bathroom fixtures
Shower enclosure

To see how other companies in our survey fared, visit our page on bathroom fixtures and fittings

Bathstore customer comments

We asked Bathstore customers to give us more details about their experiences. 

Log in or join Which? to unlock the tables above and customer comments, as well as all the ratings in this guide and the rest of the Which? website.

Bathstore bathroom suites

Click through our picture gallery below to see a range of Bathstore bathrooms across various prices and styles.

Bathstore bathrooms gallery

A large collection of images displayed on this page are available at

Bathstore used to have everything you might need for your bathroom - suites, flooring, heating and lighting. However, in June 2019 it went into administration and was subsequently bought by Homebase in July 2019. 

You can still shop on its website or in stores while it sells off stock, much of which is on sale. But it's worth keeping in mind that plans for the stores aren't certain, so your ability to return or exchange items or complain about problems may be affected. 

Bathstore bathroom stores

Some Bathstore branches are still open for business, although a number are being closed down after display bathrooms are sold off. Use its online 'store locator' to find one near you.

Homebase plans to keep a number of Bathstore shops running, as well as open concessions within Homebase branches. You can also order a printed brochure, or shop directly from its online catalogue. 

Bathstore design service

Bathstore still has a free in-store consultation service called Home Design Service using its 3D planning software. 

You'll need to book an appointment and bring along your bathroom measurements. Bathstore can also visit your home to double-check your measurements. You can start your planning by using its free online 2D planning tool.

Bathstore fittings and accessories

You can get towel rails, robe hooks, soap dispensers and more from Bathstore. It also has lighting, mirrors and wire storage baskets.

Bathstore showers

Bathstore sells a range of power, mixer and electric showers, including ones from Aqualisa and Mira. It also sells shower enclosures and components for wet rooms.

We've rated well-known shower brands and tested electric showers to find out how reliable they are and whether they deliver on the manufacturer's claims. 

Bathstore bathroom cabinets

There is a wide range of bathroom furniture available, including bespoke and built-in units, as well as standalone cabinets. These include 'space saving' and 'budget' units.

Visit our page on bathroom furniture to see how it compares with other big-name brands Homebase, Victoria Plum, Roca, Duravit and Wickes. Plus, read advice on how to buy the best bathroom furniture.

Bathstore flooring

Bathstore has wall and floor coverings, including vinyl, and electric underfloor heating kits. 

Visit our page on bathroom designs for ideas on how to create the perfect bathroom for you and how to cut the cost of your bathroom.

Bathstore bathroom installation

Bathstore isn't currently operating a bathroom fitting service, so you'll need to find a bathroom fitter yourself. You can use Which? Trusted Traders to find a reputable trader near you who has passed our checks.