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1 October 2020

B&Q bathrooms review

Read our guide to B&Q bathrooms to find out whether B&Q bathroom owners think it offers quality products and value for money.
Bandq bathrooms 436330
Liz Ransome-Croker

We've compiled the views of 3,745 people to calculate ratings and scores for B&Q bathrooms and its rivals, including Wickes, Bathstore and Soak.

The lowest-scoring retailer we rated got a pitiful customer score of 58%, while the top scorer received 80%. 

When looking at the bathrooms themselves, the gap between top and bottom was even bigger - 61% and 89%.

As well as awarding overall scores, we asked customers about their experiences of buying a bathroom from B&Q and how they rated the bathroom fixtures and fittings.

Which? members can log in to unlock the tables below to see how B&Q performed compared with other retailers and read comments from B&Q bathroom owners. 

If you're not a member, you can join Which? now to gain instant access.

B&Q retailer rated

B&Q retailer
Customer score
Range of suites
Quality of advice from staff
Ease of delivery
Dealing with problems

B&Q bathrooms rated

B&Q bathrooms
Customer score
Quality of products overall
Quality of finish (e.g. scuffs and marks)
Durability
Value for money
To see exactly how B&Q's bathrooms and B&Q as a retailer compare with other brands, go to best and worst bathroom companies

B&Q's bathroom fixtures and fittings

B&Q bathroom fixtures
Item Durability Quality
Bath
Shower enclosure
Sink
Toilet
Taps

You can also see how B&Q's individual bathroom components – toilets, sinks, baths, taps and shower enclosures – were rated by visiting our best and worst bathroom fixtures and fittings page.

B&Q bathrooms customer comments

As well as rating the brands, we asked customers to give us more details on their experiences. 

Log in or join Which? to unlock the tables above and customer comments, as well as all the ratings in this guide and the rest of the Which? website.

B&Q bathroom suites

Click through our picture gallery below to see a range of B&Q bathrooms across various prices and styles.

B&Q has a wide range of modern and traditional bathroom suites. The majority of its sinks, toilets and baths are from its Cooke & Lewis brand. It also stocks some Ideal Standard fixtures and a few from Plumbsure.

You can mix and match across the range of suites, all of which are relatively low-priced when compared with other brands. You can also buy bathroom packages, which are mostly toilet and sink sets.

B&Q bathroom showrooms

B&Q stores are nationwide – use its online 'find a store' tool to find the nearest store to you, where you can see what it has on display and the services it offers.

B&Q bathroom design and planning

It has a free in-store and online design tool, which you can access and edit from home, and free in-store consultation with B&Q staff.

B&Q bathroom installation

B&Q no longer installs bathrooms, so you'll need to find your own installer. To find someone near you, use Which? Trusted Traders. All our bathroom fitters and plumbers have been through our rigorous checks.

B&Q bathroom cabinets and furniture

You can buy a wide range of bathroom furniture from B&Q, from fitted vanity and toilet units to standalone storage. As well as B&Q's own furniture range, GoodHome, it also sells units from other brands, including Ideal Standard.

Visit our bathroom furniture page to see how B&Q's cabinets were rated by their owners.

B&Q bathroom sinks and taps

B&Q's range of taps includes big brands, such as Bristan and Armitage Shanks, as well as its own GoodHome-branded models. It has sinks for all room types, tastes and sizes.

B&Q showers and shower enclosures

B&Q stocks a range of mixer, electric and power showers from a number of brands, including Cooke & Lewis, Mira, Triton and Aqualisa, as well as shower enclosures and components for wet rooms.

We've rated well-known shower brands and tested electric showers to find out how reliable they are and whether they deliver on the manufacturer's claims. 

B&Q bathroom accessories

As B&Q is a DIY store, it sells all manner of bathroom fittings and decorative extras, such as paints, mirrors, wallpapers and lighting. It also sells a range of tiles for walls and flooring.

Visit our page on bathroom designs for ideas on how to create the perfect bathroom for you and how to cut the cost of your bathroom.

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