27th July 2021
We've surveyed thousands of bathroom company customers to reveal how bathroom retailer Plumb Center, owned by Wolseley, measures up to rival brands such as Bathstore, Homebase and Victorian Plumbing.
When we asked shoppers about their experience of buying a bathroom, one retailer stood head and shoulders above the rest with a customer score of 80%. It left the last-placed company trailing well behind with 58%.
Our unique customer score comes from asking people how satisfied they are with a brand on a seven-point scale from very poor to excellent, as well as whether they would recommend the company.
We also ask people to rate the company for important factors on the same scale. This allows us to separately calculate star ratings, with five being the maximum.
Which? members can to unlock the tables below to see how Plumb Center was rated as a retailer, as well as comments from Plumb Center bathroom owners. If you're not yet a member, you can now to gain instant access.
As well as rating the brands, we asked customers to give us more details on their experiences.
Click through our picture gallery below to see a range of Wolseley bathrooms across various prices and styles:
There aren't many full bathroom suites, but the company has a number of toilet and sink sets. It specialises in plumbing and heating parts, too.
You can also download a brochure showing everything it sells and you can get a free design consultation by visiting any of Wolseley's showrooms.
It has hundreds of branches nationwide, but not all are bathroom showrooms. Use the online 'branches' tool to find one in your area.
This will list what the store specialises in, such as plumbing or drainage, and whether it has a showroom.
Wolseley has a range of power, electric and mixer showers, as well as standalone shower enclosures and components for wet rooms.
The retailer sells fitted vanity units and a few standalone storage options, mostly under its own brand Nabis, but also from other brands. It doesn't sell bathroom tiles or flooring, though.