To find out what people really think of big-name bathroom companies, we asked more than 3,700 people to tell us about their experiences of buying and using their bathroom.
Our company in prime position stormed ahead of the competition with a customer score of 89% – a phenomenal result. Trailing far behind with 61% was the bathroom supplier in last place.
Our customer scores come from asking people how satisfied they are and whether they would recommend their bathroom. To complement this, we also ask people to rate individual fixtures on a seven-point scale from very poor to excellent.
Villeroy & Boch bathrooms
Quality of products overall
Quality of finish (e.g. scuffs and marks)
Value for money
As well as rating the brands, we asked customers to give us more details of their experiences.
Click through our picture gallery below to see a range of Villeroy & Boch bathrooms across different prices and styles.
High-end bathroom designer Villeroy & Boch makes bathrooms but doesn't sell them directly to customers. You can buy its bathrooms from a range of national and local retailers, which you can find through the dealer tool on its website.
Its suites are in collections, the vast majority of which are wall-hung and modern with clean lines. Each collection has suggested style options to go alongside the fittings to help you plan a complete look. It also offers solutions for people with limited mobility.
It has a 3D online planning tool on its website, with step-by-step guidance on how to use it. It includes templates for different scenarios, such as a spa bathroom or guest bathroom, to help you get started.
There is also a Villeroy & Boch app, which harnesses augmented reality so you can see each product in 3D as if it were in your home. You can then change colours and styles to experiment with how it will really look.
This bathroom manufacturer has an extensive collection of vanity units, storage solutions – such as dedicated storage for make-up and hair products, shelves and countertops for sinks. All of these come in a variety of colours. It also sells mirrored cabinets and mirrors.
There is a range of shower trays available at Villeroy & Boch, including super-sized models for an indulgent feel, but it doesn't sell showers or shower screens.
Villeroy & Boch doesn't sell tiles or flooring, but it does have some accessories, such as towel rails and toilet roll holders. You can also have lighting built into some items, such as mirrors, or under countertops.