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Updated: 16 Sep 2021

Acorn stairlifts review

Acorn stairlifts have been sold for more than 20 years, and the company now owns Brooks and Bison Bede, too – but is it a brand worth considering?
Joanna Pearl
Acorn 438007

You can also find out how Acorn was rated when we asked customers the best and worst places to buy your stairlift.

Which? members can log in now to view the results. If you're not a member, join Which? to unlock the table and access all our expert reviews.

Acorn stairlifts (including Brooks and Bison Bede) ratings
Customer score
Reliability of the stairlift
Ease of use
  • Table notes: The customer score combines customers’ overall satisfaction with their likelihood to recommend, and is not directly linked to the star ratings. 
  • Sample size: 115. Includes stairlifts from Companion and Minivator, and sold through Age UK. Survey conducted in May 2020.

Get the inside track on Acorn stairlifts

Log in or join Which?, you can access the Which? scores and ratings in the table above, as well as all the following information on this page, including: 

  • how much Acorn stairlifts typically cost, including the average and the range of prices its customers paid
  • ongoing costs and maintenance for Acorn stairlifts, such as servicing prices, repair costs and servicing contracts
  • stairlift warranty information and aftercare packages
  • whether it's worth haggling over the quoted price of an Acorn stairlift
  • comments from Acorn customers about how their experiences of the buying process.

How we carried out our stairlift customer survey

To find out which stairlift brands you can trust, we surveyed 888 people who have bought a stairlift, either for themselves or for a relative.

As well as asking about what the stairlift itself is like to live with, from ease of use to reliability, we also wanted to know what the manufacturer was like to deal with. So we asked our respondents about the buying process to see which companies were more likely to be flexible on prices and whether any were engaging in pressure selling.

In addition to Acorn, we've also rated other popular brands, including Stannah stairlifts review and Handicare stairlifts review as well as smaller brands (you may find their results surprising). 

And if you're considering getting a stairlift from the council, you can see what you should be thinking about too.