Acorn stairlifts have been sold for more than 20 years, and the company now owns Brooks and Bison Bede, too – but is it a brand worth considering?
You can also find out how Acorn was rated when we asked customers the best and worst places to buy your stairlift.
Which? members can log in now to view the results. If you're not yet a Which? member, join Which? to unlock the table and access all our expert reviews.
Acorn stairlifts (including Brooks and Bison Bede) ratings
Reliability of the stairlift
Ease of use
Value for money
Average price of a new Acorn stairlift
Average price of a second-hand Acorn stairlift
Table notes: The customer score combines customers’ overall satisfaction with their likelihood to recommend, and is not directly linked to the star ratings.
Sample size: 115. Includes stairlifts from Companion and Minivator, and sold through Age UK. Survey conducted in May 2020.
Get the inside track on Acorn stairlifts
By logging in or joining Which?,you can access the Which? scores and ratings in the table above, as well as all the following information on this page, including:
how much Acorn stairlifts typically cost, including the average and the range of prices its customers paid
ongoing costs and maintenance for Acorn stairlifts, such as servicing prices, repair costs and servicing contracts
stairlift warranty information and aftercare packages
whether it's worth haggling over the quoted price of an Acorn stairlift
comments from Acorn customers about how their experiences of the buying process.
How we carried out our stairlift customer survey
To find out which stairlift brands you can trust, we surveyed 888 people who have bought a stairlift, either for themselves or for a relative.
As well as asking about what the stairlift itself is like to live with, from ease of use to reliability, we also wanted to know what the manufacturer was like to deal with. So we asked our respondents about the buying process to see which companies were more likely to be flexible on prices and whether any were engaging in pressure selling.