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1 October 2020

Acorn stairlifts review

Acorn stairlifts have been sold for more than 20 years, and the company now owns Brooks and Bison Bede, too – but is it a brand worth considering?
Acorn 438007
Joanna Pearl

Acorn claims that one of its stairlifts is installed somewhere in the world every 10 minutes. We asked 299 people who've bought Acorn stairlifts to rate theirs for reliability, comfort, value for money and more. You can find out how they scored compared with other stairlift brands in the table below. 

You can also find out how Acorn was rated when we asked customers the best and worst places to buy your stairlift.

Which? members can log in now to view the results. If you're not yet a Which? member, join Which? to unlock the table and access all our expert reviews.

Get the inside track on Acorn stairlifts

By logging in or joining Which?,you can access the Which? scores and ratings in the table above, as well as all the following information on this page, including: 

  • how much Acorn stairlifts typically cost, including the average and the range of prices its customers paid
  • ongoing costs and maintenance for Acorn stairlifts, such as servicing prices, repair costs and servicing contracts
  • stairlift warranty information and aftercare packages
  • whether it's worth haggling over the quoted price of an Acorn stairlift
  • comments from Acorn customers about how their experiences of the buying process.

How we carried out our stairlift customer survey

To find out which stairlift brands you can trust, we surveyed 888 people who have bought a stairlift, either for themselves or for a relative.

As well as asking about what the stairlift itself is like to live with, from ease of use to reliability, we also wanted to know what the manufacturer was like to deal with. So we asked our respondents about the buying process to see which companies were more likely to be flexible on prices and whether any were engaging in pressure selling.

In addition to Acorn, we've also rated other popular brands, including Stannah Stairlifts and Handicare as well as smaller brands (you may find their results surprising). 

And if you're considering getting a stairlift provided by the council, you can see what you should be thinking about too.