UK hotel chains

Our hotel reviews provide customer satisfaction scores for 40 hotel chains, based on cleanliness, value for money, customer service and more

Best and worst UK hotel chains
Looking for a hotel for your next short break? Which? has surveyed more than 8,000 people to find the UK's best and worst hotel chains, including Premier Inn, Travelodge, Hilton and Holiday Inn. See how your favourite measures up.
How to spot scams on Airbnb and other letting sites
Holiday booking fraud is on the rise. Here is how to spot scams on Airbnb and fake listings on holidaylettings.co.uk, HomeAway or other sites.
Hotel star ratings explained
How reliable are hotel star ratings? Do four stars in York mean the same in New York, and who decides? Don't risk disappointment. This guide from Which? Travel experts tells you exactly what you can expect for your money.

Put us to the test

Our Test Labs compare features and prices on a range of products. Try Which? to unlock our reviews. You'll instantly be able to compare our test scores, so you can make sure you don't get stuck with a Don't Buy.

How to find cheap hotel rooms
Which? reveals its best insider tricks to help you save money on your next hotel booking. Use cashback sites like Quidco or play detective with ‘secret hotels’ to avoid paying over the odds for holiday accommodation.

UK hotel chains

Best and worst UK hotel chains

How to spot scams on Airbnb and other letting sites

Hotel star ratings explained

Put us to the test

How to find cheap hotel rooms