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If your boiler hasn't been installed properly you can get the original engineer to put it right. If you'd prefer to use a new engineer you should be able to claim for the cost of putting it right from the original installer.
If you're unhappy with the standard of the building work you've received, follow the Which? step-by-step guide to remedy the situation with the trader.
We all need insurance at some point. If you have to make a claim on your insurance policy, use the advice outlined in our Which? guide.
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Use our letter if you’re unhappy with the standard of workmanship you've received from your builder. Always speak to your builder first and follow up with a letter.
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If you're unhappy with the standard of building work you have received and you're based in Scotland, first speak to your builder and then follow up with this letter.
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If a contractor has not responded to your initial letter to remedy poor workmanship, you can use this template letter as a follow up.