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Consumer Rights.

Home & Property

Has a recent building project gone pear-shaped or a decorator left a paint job unfinished? Maybe you're a landlord and your tenant has stopped paying rent? Or perhaps you've got noisy neighbours? Our advice can help if things go wrong.

home and property

  1. Builders & decorators

    When you have work done on your home, it can be more than a little disruptive especially if something goes wrong. To lessen the stress, read our guides to find out how to resolve disputes and get problems fixed as quickly as possible.

    All builders & decorators guides

  2. Landlord rights

    Issues can arise for both landlords and tenants and it’s important to know your rights in the event of a dispute or a problem. Our guides can help you find out all you need to know about your rights as a landlord.

    All landlord rights guides

  3. Tenant rights

    Issues can arise for both landlords and tenants and it’s important to know your rights in the event of a dispute or a problem. Our guides can help you find out all you need to know about your rights as a tenant.

    All tenant rights guides

  4. Home buying & selling

    Buying or selling a property is an exciting experience but it can also bring unexpected challenges, particularly when it comes to dealing with estate agents. Read about your rights.

    All home buying & selling guides

  5. Water and sewerage problems

    When you experience problems with water or sewerage, we know you’ll want to get things fixed quickly - especially if there's no water all at. We explain the complaints procedure for common water problems and your rights.

    All water and sewerage problems guides