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Consumer Rights.

Home buying & selling

Buying or selling a property is an exciting experience but it can also bring unexpected challenges, particularly when it comes to dealing with estate agents. Read about your rights.

My new-build home has problems, what are my rights?

While new-builds can provide an affordable and modern home, a recent survey from the National House Building Council revealed that a whopping 93% of new build home owners reported problems with their new-build.

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I don't want my estate agent's services anymore, what can I do?

Read the Which? guide to what to do if you want to pull out of your house sale or don't feel your estate agent is doing their job properly.

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How to complain about your property agent

If you're unhappy with the level of service your property agent has provided, read the Which? guide to the steps you should take to resolve your issue.

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Your rights if you live in an unsafe building

Where do you stand if you live in a block of flats deemed unsafe? Our guide explains your rights.

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