GP and doctor complaints
Your relationship with your GP is hugely important to your health and wellbeing which is why it can be particularly stressful if something goes wrong. Our guides and template letters can help you make a complaint about your GP or GP practice.
Answers to your problems
I'm unhappy with my doctor, what can I do?
We all rely on our local GP but if you're unhappy with the care you receive you have a right to complain. Read the Which? guide on what to do.
I'm concerned my GP and GP surgery is unsafe
If you're worried that your doctor may be a risk to other patients, contact the General Medical Council immediately. Which? tells you what else to do.
Step by step guides
How to complain if you're unhappy with your GP or GP surgery
If you're not happy with your GP, or your GP surgery, you have the right to complain. Follow the Which? guide to help you make a complaint about your doctor.
How to take a complaint to the health service (NHS) ombudsman
If you have a complaint with your GP or surgery, you can refer your complaint to the Health Service (NHS) Ombudsman.
Letter to complain about your GP
Use the Which? template letter to help you make a formal complaint to your GP.
Letter to your regional NHS body complaining about your doctor
If you want to complain about your GP but feel uncomfortable raising it with them, you can complain to your PCT. Use the Which? template letter to help you.
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We want to ensure that when you speak up, staff in public services listen and act on your concerns. That's why we want the Government to give people the ability to share their good and bad experiences of GPs, hospitals, schools and care homes to improve our local services.