Sales and special offers
When you hit the sales - whether it's for half-price clothes or a new TV - your rights are still protected by the Consumer Rights Act. Read our guides to sale shopping to make sure you know your rights.
Answers to your problems
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What are my rights when I shop in a sale?
When you hit the sales - be it clothes or electrical sales - your consumer rights are still protected by the Consumer Rights Act. Which? explains your rights.
Step by step guides
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How to complain if you’ve been misled by a sale or special offer
Have you been deceived by a special offer? Whether your supermarket is Asda, Morrisons, Sainsbury's, Tesco or any other, the process of complaint is the same.
Regulations
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Consumer Rights Act 2015
The Consumer Rights Act gives you rights when you buy goods and services or digital products. Understand your rights with our informative guide.
Join our campaign
& help us reach 300,000 signatures
For years we've seen supermarkets use misleading tactics to exaggerate discounts and manipulate spending. So we took action for shoppers. We submitted a super-complaint to the regulator, asking them to act. They agreed with us and have taken supermarkets to task by securing formal legal commitments to end dodgy ‘was/now’ special offers and misleading multi-buys.