Download Letter

[Your address]


[Ref: insurance company and policy number]

I am in dispute with the above insurance company which I understand is a member of your scheme.

I have been unable to reach a settlement with the insurance company in respect of an offer it made in connection with [item] following my claim of [date]

I am therefore referring the matter to you for investigation.

I enclose copies of all relevant correspondence, and look forward to hearing from you in due course.

Yours faithfully,

Download Letter

Find the right letter

Please tell us what you think of the Which? Consumer Rights website.

Your feedback is vital in helping us improve this site. All data will be treated confidentially. This survey will take approximately 5 minutes to complete.

Please take our survey so we can improve our website for you and others like you.