
How do I get money back that I’ve sent to the wrong bank account?
The code of best practice on ‘misdirected payments’ outlines how your bank should act in the unfortunate circumstance that you’ve sent money to the wrong account.
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The code of best practice on ‘misdirected payments’ outlines how your bank should act in the unfortunate circumstance that you’ve sent money to the wrong account.
If you've been defrauded from a false direct debit or a standing order that's gone astray you should get a refund. Read the Which? guide on how to go about this.
Sometimes recurring payments can be taken from your bank account even if you think you've cancelled a direct debit or standing order. Read the Which? guide on what you should do.
If your bank has made a mistake on your account resulting in bank charges, it's up to them to sort it out for you. Read the Which? guide to how you can claim for the loss.