What is Winter Fuel Payment

What is Winter Fuel Payment?

This tax-free, annual payment of between £100 and £300 is designed to help older people with their heating costs in the colder winter months. It is also known as Winter Fuel Allowance.

Are you eligible for Winter Fuel Payment?

To receive this payment, you must have been born on or before 5 April 1954, and have lived in the UK for at least one day during the ‘qualifying week’. For 2019-20 payments, this will be the week of 16-22 September 2019.

You may also be entitled to the payment if you:

live in Switzerland or a European Economic Area (EEA) country
have lived or worked in the UK for most of your life.

You won’t be eligible to claim if you:

live in Cyprus, France, Gibraltar, Greece, Malta, Portugal or Spain, due to their warmer climates
were in prison for the whole of the qualifying week
lived in care and received certain benefits
have been receiving free treatment in hospital for more than a year.

How much is Winter Fuel Payment?

Winter Fuel Payment is a one-off annual payment of between £100 and £300. The exact amount you are entitled to depends on your age and living circumstances during the qualifying week. Here’s how it is calculated.

You qualify and live alone (or none of the people you live with qualify):

Aged 65 to 80: £200
Aged 80 or over: £300

You qualify and receive one of the benefits listed below:

Aged 65 to 80: £200
Aged 80 or over: £300

You qualify and live with someone under 80 who also qualifies:

Aged 65 to 80: £100
Aged 80 or over: £200

You qualify and live with someone 80 or over who also qualifies:

Aged 65 to 80: £100
Aged 80 or over: £150

You qualify and live with your partner or civil partner, and they get one of the benefits listed below:

Aged 65 to 80: your partner getting the benefit will get the Winter Fuel Payment on your behalf
Aged 80 or over: your partner getting the benefit will get the Winter Fuel Payment on your behalf.

You qualify, but live in a care home or independent hospital and don’t get any of the benefits listed below

Aged 65 to 80: £100
Aged 80 or over: £150

Applicable benefits: Pension Credit, income-based Jobseeker’s Allowance (JSA), income-related Employment and Support Allowance (ESA) and Income Support.

Receiving Winter Fuel Payment

Most payments are made in November or December, but should arrive by mid-January at the latest.

If you receive State Pension or the other benefits listed above, you’ll get the payment automatically along with one of your other benefit payments. If you don’t receive other benefits and are still eligible, you may need to make a claim.

How to make a claim if you need to

To make a claim you’ll need to contact the Winter Fuel Payment Centre by phone or post.

To apply by post, you’ll need to complete a claim form, which can be downloaded from gov.uk or ordered by phone from the above office. Completed claim forms should be posted to: Winter Fuel Payment Centre, Mail Handling Site A, Wolverhampton, WV98 1LR.

Visit gov.uk for more information about how to claim Winter Fuel Payment and what information you will be expected to provide.

Appealing against a benefits decision

If you apply for Winter Fuel Payment and don’t agree with the decision you receive, you may be entitled to appeal against it – this is also known as ‘mandatory reconsideration’. See our article on appealing against a benefits decision for more advice on how to appeal.

Appealing against a benefits decision

More help with heating costs in winter

Warm Home Discount Scheme

The Warm Home Discount Scheme is a payment of £140 to help those struggling to pay their energy bills during winter. It’s a compulsory scheme for the large energy companies, and some of the smaller ones, and it’s paid as an annual credit into the electricity account of those who are eligible.

Two groups of people are eligible for the warm home allowance:

The core group: those who receive the Guarantee Credit element of Pension Credit. Usually, the energy supplier will identify automatically whether you’re eligible, so there’s no need to apply for it.
The broader group: those on a low income or who get certain means-tested benefits.

Each supplier has its own eligibility criteria to assess those in the broader group, and these are approved by the regulator Ofgem. Find out more about the different suppliers’ eligibility criteria, along with more in-depth information about the allowance, in the Which? Home & garden article on Warm Home Discount Scheme.

The 2019-20 scheme commenced on 14 October 2019.

In Northern Ireland, the Warm Home Discount Scheme doesn’t apply as the Northern Ireland Executive decides its own fuel poverty objectives and policies.

Cold Weather Payment

If you’re receiving certain benefits, such as Pension Credit and Universal Credit, you may be able to claim Cold Weather Payments to help pay for extra heating costs during periods of very cold weather.

When the average temperature where you live is recorded as (or forecast to be) 0°C or below for seven days in a row, you can apply to get a £25 payment. You can apply for every seven-day period of very cold weather that occurs between 1 November and 31 March.

You can check to see if the temperature in your area meets the requirements using a handy postcode tool on the gov.uk website.

If you’re eligible for a Cold Weather Payment, you won’t need to make a claim as it will be calculated automatically and paid directly into your bank account along with your benefits.

Npower Health Through Warmth

The Health Through Warmth crisis fund is funded by Npower, one of the UK's largest energy companies. The fund offers grants to help people fund heating and insulation measures in their homes. It is aimed at those who have long-term illnesses, as well as a low income and limited savings.

Click on the link above for more details, or call the Npower helpline on 0800 0733000.

You don’t have to be an Npower customer to apply for help, but applications need to be submitted through an accredited Home Improvement Agency.

Find the best energy supplier for your home

Which? can help you choose the best energy company for your home. You can also quickly find out if you could save money on your energy bills.

See the Which? energy survey for more information.

Winter Fuel Payment and other help with heating costs