
Make money make sense
Reach out to our money experts to discover smarter ways to spend, save and manage your money. Our regular guidance will help the penny drop all year, for £49.
Join Which? Money
Basic bank accounts are for people who don't qualify for other types of current account because they have a poor credit history.
They offer basic, fee-free facilities for receiving money and settling bills, but without any overdraft facility.
They can be a lifeline for people who have faced financial difficulties in the past. But because they're not as profitable as other accounts, banks and building societies haven't done a good job of advertising them.

Reach out to our money experts to discover smarter ways to spend, save and manage your money. Our regular guidance will help the penny drop all year, for £49.
Join Which? MoneyWe've ranked the best basic current accounts by bank customer satisfaction, as voted by the general public.
RECOMMENDED PROVIDER Nationwide FlexBasic (590) | 84% | 18 | £500 | Branch, internet, app, phone, post, Post Office |
Bank of Scotland Basic Account (186) | 77% | 18 | £800 | Branch, internet, app, phone, post, Post Office |
Metro Bank Current Account (93) | 77% | 11 | £300 | Branch, internet, app |
Barclays Basic Current Account (1035) | 76% | 18 | £500 | Branch, internet, app, post, Post Office |
Ulster Bank Foundation Account (55) | 76% | 18 | £300 | Branch, internet, app, phone, post, Post Office |
Lloyds Basic Account (762) | 75% | 18 | £800 | Branch, internet, app, phone, post, Post Office |
eco buy The Co-operative Bank Cashminder (87) | 75% | 16 | £250 | Branch, internet, app, phone, post, Post Office |
NatWest Foundation Account (544) | 74% | 18 | £300 | Branch, internet, app, phone, post, Post Office |
Royal Bank of Scotland Foundation Account (192) | 73% | 18 | £300 | Branch, internet, app, phone, post, Post Office |
Bank of Ireland UK Basic Cash Account (59) | 73% | 16 | £500 | Internet, app, phone, Post Office |
HSBC Basic Account (503) | 72% | 16 | £300 | Branch, internet, app, phone, post, Post Office |
Halifax Basic Account (542) | 71% | 18 | £800 | Branch, internet, app, phone, post, Post Office |
Santander Basic Account (548) | 71% | 16 | £300 | Branch, internet, app, phone, post, Post Office |
Virgin Money M Saver (137) | 71% | 16 | £350 | Branch, internet, app, phone, post, Post Office |
TSB Basic Account (216) | 67% | 18 | £500 | Branch, internet, app, phone, Post Office |
Table note: Data correct as of November 2025. Customer score: Our rating for customer satisfaction, based on feedback from real customers. The score is made up of a customer's overall satisfaction with the brand, and how likely they are to recommend that brand to a friend. We surveyed 6,665 members of the general public in August 2025. Sample size in brackets. Our full table includes scores and star ratings for all banks.
New basic bank accounts have a suite of features that make them attractive to people who have a poor credit history, or have struggled with debt in the past. These include:
Banks will review their basic accounts and might move you on to a more appropriate current account if your financial circumstances change (they must give at least two months' written notice).