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AA credit card review

Find out how the AA has been rated in our latest customer satisfaction survey.

In this article
AA credit card highlights AA credit cards: customer rating AA's ratings broken down How we calculate AA's ratings

AA credit card highlights

  • Competitive low APR ('Low Rate') credit card
  • Lengthy 0% balance transfer and 0% purchase deals
  • No annual card fee

AA credit cards: customer rating

Coming fifth in our customer survey, The AA is a Which? Recommended Provider. In our analysis, the provider had highly competitive deals in multiple categories, and customers gave the lender an impressive 70% score - giving thumbs up in particular for customer service, transparency and dealing with complaints.

 AA-Logo 

Customer score

=5th out of 29 credit card providers

%
 
 

    Visit Which? Money Compare to find out how the AA's credit cards compare.

    AA's ratings broken down

    AA credit card satisfaction
    Customer service
    Keeping you up to date with new deals
    Communication of changes to terms and conditions
    Clarity of statement
    Transparency of charges and penalties
    Dealing with queries
    Dealing with complaints
    Rewards and cash back
    Ability to manage online
    Ability to manage by telephone banking
    Charges for using your credit card abroad

    Table notes:
    Star ratings out of five show levels of satisfaction for each category.
    Where no stars are given, we received too few responses in our survey to award a score.

    How we calculate AA's ratings

    Credit card providers chosen for our Which? brand reviews are based on the most popular brands searched for online.

    Customer scores are based on an online survey of respondents from the public, which received 7,043 responses in total. They are calculated using a combination of overall satisfaction and the likelihood of recommending the provider to a friend. 

    Star ratings shown for each category are scored independently of the customer score. These surveys are carried out every six months and customer scores are updated accordingly. Providers must receive a minimum sample size of 30 respondents to be included in our customer satisfaction tables.