Post Office credit card highlights
- Good overseas spending card with fee-free Post Office travel cash option
- Decent 0% balance transfer deal
- Matched Card offers a lengthy 0% period on purchases
Post Office credit card: customer ratings
The Post Office rises to joint 9th in our tables with a score of 70%.
Its Platinum card attracts high praise for its lack of fees on purchases made overseas.
But the provider has competitive offerings in multiple areas - in particular, including a 28-month 0% purchase deal and a 35-month 0% balance transfer card.
Visit Which? Money Compare to find out how the Post Office's products compare with credit cards.
Post Office's ratings broken down
|Post Office credit card satisfaction|| |
|Customer service|| |
|Application process|| |
|Keeping you up to date with new deals|| |
|Communication of changes to terms and conditions|| |
|Clarity of statement|| |
|Transparency of charges and penalties|| |
|Dealing with queries|| |
|Dealing with complaints|| |
|Rewards and cash back|| |
|Ability to manage online|| |
|Ability to manage by mobile app|| |
|Ability to manage by telephone banking|| |
|Charges for using your credit card abroad|| |
How we calculate Post Office's ratings
Credit card providers chosen for our Which? brand reviews are based on the most popular brands searched for online.
Customer scores are based on an online survey of respondents from the public, which received 6,741 responses in total. They are calculated using a combination of overall satisfaction and the likelihood of recommending the provider to a friend.
Star ratings shown for each category are scored independently of the customer score. These surveys are carried out annually and customer scores are updated accordingly. Providers must receive a minimum sample size of 30 respondents to be included in our customer satisfaction tables.
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