Vauxhall is recalling tens of thousands of cars over fears that they could catch fire without warning. The recall affects Zafira B models with electronic climate control heating systems – of which there are 47,000 on UK roads.
Vauxhall told us that it was launching a recall of Vauxhall Zafira cars, including 47,000 in the UK, to replace the heater blower motor and regulator. It also told us it was ‘investigating a small number of incidents of potential melting and fires within the blower motor regulator of the heating ventilation and air conditioning (HVAC) unit of Zafira B cars with electronic climate control (ECC)’.
This follows steps taken in 2015 and 2016 when more than 200,000 Zafiras had to be recalled because of an issue with the air conditioning system. Those models were at risk of fire due to the possibility of poor repair work previously being carried out on the resistor’s thermal fuse. Vauxhall issued a second recall in 2016.
Read on to see the advice Vauxhall has issued to Zafira owners and for links through to our own car brand reliability guide.
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Which Vauxhall cars have been recalled?
It’s been a bad year for Vauxhall. Back in May we reported that a criminal investigation into Vauxhall had been launched, after a Transport Committee report concluded that Vauxhall was too slow to begin investigations after receiving the first report of a Zafira catching fire in 2009.
This latest Vauxhall recall impacts second-generation Zafira B models fitted with ECC, built between 2005 and 2014. We’re told that there are 47,000 such cars currently on UK roads. Vauxhall Zafira vehicles with ECC were left out of previous recalls.
Vauxhall told us that it ‘considers the safety of its customers very seriously’, and that it is aiming to replace the heater blower motor and regulator on all affected models.
In response to the situation, a spokesperson for the Driver and Vehicle Standards Agency (DVSA) said: ‘The DVSA’s priority is to protect everyone from unsafe drivers and vehicles. We have continued to monitor Vauxhall’s progress and actions to rectify faults found on the Zafira B […] We will continue to monitor the situation.’
The DVSA has told us that details of the recall will be displayed on the DVSA website ‘within a week’.
What should I do if my Vauxhall Zafira is affected?
We reached out to Vauxhall to find out what the next step is for Zafira owners.
A Vauxhall spokesperson told us: ‘In agreement with the DVSA, we will write to owners using the keeper address data from the DVLA (Driver and Vehicle Licensing Agency) advising them to contact a Vauxhall retailer to arrange to have the work carried out free of charge. Letters will start to be sent out from the end of this week.’
In the meantime, if you’re worried that your car is at risk, contact Vauxhall by phone or via the Vauxhall website.
Read our guide for more information on product recalls and your rights under the Consumer Rights Act.
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To see what Vauxhall owners make of their cars, see our guide: Should I buy a Vauxhall car?
Or see our guide to the most reliable car brands for details on other big-name brands including Audi, BMW, Mazda, Peugeot and more.