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Which? finds a Don’t Buy cordless home phone in latest tests

Discover the newly-tested home phones from BT, Panasonic, Gigaset and Amplicomms

Our latest cordless phone tests have uncovered a Don’t Buy phone that will have you shouting into the receiver to be heard, and will give you no respite from annoying nuisance callers.

Fortunately we’ve found some models that shouldn’t disappoint, boasting impressive clarity and good call-blocking features.

When we test landline phones, we look for easy-to-use handsets that have crystal clear sound, a sizable range so you can wander as you chat, and are effective at preventing spam callers and fraudsters from getting through.

While a cordless phone probably isn’t the priciest product you’ll buy this year, that doesn’t mean you should throw away money on any old handset. Make sure to check our reviews to find the best home phone for your budget and keep reading to find out about the latest phones to have been subjected to our stringent lab tests.

Discover the Best Buy cordless phones that are a pleasure to use.

BT 3660 – £35

The diminutive BT 3660 cordless phone has sizable buttons on the base station so you can easily access your answering machine messages. It also offers call blocking, hands-free calls and it has a ‘do not disturb’ mode so you can silence the phone for a set amount of time.

Some BT phones have extensive call-blocking technology, but does this new landline phone follow suit? Read our BT 3660 review to find out.

Panasonic KX-TGD620EB – £40

Panasonic claims the snappily-named KX-TGD620EB has an equaliser to boost sound quality. So if you often find yourself struggling to hear the person at the end of the line then on paper this looks like a good bet. It also has an answering machine and a dedicated nuisance-call button.

As with most Panasonic phones it has a large phonebook, although it can’t store 3,000 numbers like the KX-TGH260EB. Take a look at our Panasonic KX-TGD620EB review to find out more.

Amplicomms Powertel 1702 – £70

Designed to be easy to use, the Amplicomms Powertel 1702 is hearing-aid compatible, plus it claims to have high amplification to ensure you can hear the voice at the other end of the line, as well as low distortion. The big buttons and large screen should also make it easy to keep in touch with loved ones.

But these features will cost you, as this phone is almost double the average price of the phones we’ve tested. Discover if it’s worth paying a premium for in our Amplicomms Powertel 1702 review.

Binatone Veva 1900 – £15

If you’re looking to spend as little as possible on a cordless home phone then Binatone’s Veva 1900 could be one to shortlist. It’s among the cheapest home phones on test and it offers call blocking, 10 ringtones and a phonebook that can store 100 numbers.

Similar to Panasonic’s KX-TGD620EB, the Veva 1900 has a dedicated call blocking button, which stands out as it’s bright blue. Find out how well it works and whether this home phone is a must-have in our Binatone Veva 1900 review.

Gigaset A170 – £21

The big selling point with the Gigaset A170 is its long standby and talk time, which is handy if you like to have long chats with loved ones or if you often forget to put it back in the cradle to charge overnight. You can also register up to four handsets to the base station.

The average cost of a Gigaset handset is £56, which is more than double the price of the A170. Have we uncovered a brilliant home phone bargain? Check out the Gigaset AA170 review to get the full rundown.

Nuisance calls test

Cold calling is still rife and according to the Financial Conduct Authority, 2.7 billion nuisance calls, texts and emails have been recorded over the past year.

In August we conducted our own research and surveyed more than 2,000 people to find out about their experiences with nuisance calls. Seven in ten said they had been bothered by at least one unsolicited call in the past month, while one in seventeen had been scammed by a cold caller.

Although we’ve been testing call blocking since 2015, this spring we expanded our cordless home phone tests to be even more thorough following feedback from Which? members.

Not only do our reviews tell you how easy it is to set up and use the call-blocking feature on each landline handset, but we also reveal how effectively a cordless phone will screen your calls and whether it can stop individual numbers or certain types of calls from getting through – for example anonymous, international or withheld numbers.

Some cordless phones have a virtual assistant that acts as a kind of gatekeeper, so unknown callers have to say their name and you can choose whether or not to take the call. While others have a dedicated call-blocking button to prevent repeat sales calls.

Find out which phones have the most sophisticated call blocking in our guide to the top five call blocking home phones.

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