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How to keep your data safe when using public wi-fi – 8 quick tips

Whether you're connecting from a coffee shop or a hotel lobby, take steps to keep your personal information hidden from prying eyes
Tom MorganSenior Consumer Writer

With over a decade of experience at Which?, Tom covers everything from tech advice to money-saving tips, and highlights the best deals during major sales events.

Public wi-fi hotspots are undeniably convenient when your mobile network lets you down, but it’s worth taking a few precautions and running some checks before you connect.

For one, you'll need to be wary of nosy onlookers peering at your screen if you're in a bustling café. But aside from subtly shielding your display, there are plenty of other ways to keep your information private.

Here, we've rounded up security tips for phone and laptop users who regularly rely on public wi-fi. Precise steps on Android devices will vary depending on which brand of phone you're using. If you're unsure, check your manufacturer's website.

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Is public wi-fi safe?

The purpose of this article isn't to discourage you from connecting to public wi-fi entirely, but instead to highlight what you need to be aware of when connecting to an unsecured network.

  • Before connecting – Install the latest security updates, enable antivirus if you're using a laptop, and verify the wi-fi network's legitimacy (ask a staff member if you're unsure). You can use a VPN for additional protection, if you want to (see also: Best VPNs).
  • While connected – Only visit secure websites (look for HTTPS) and avoid accessing sensitive personal data. Don't click links or download files from unknown emails.
  • After disconnecting – 'Forget' the network on your device so it doesn't auto-connect in the future without your consent.

Stay secure when using public wi-fi

1. Verify the network you're connecting to

At a glance: Not all public wi-fi hotspots are equal – some are safe, while others might be designed to trick you into connecting and handing over information without realising.

In theory, a seemingly safe wi-fi hotspot could be used by a hacker to track what you're doing on your phone or laptop. They might label the network in a way that makes you think it's innocent – 'Coffee_wifi_official', for example.

With this in mind, you should consider the legitimacy of any public wi-fi network before you connect. If you're using a hotspot provided by a restaurant or hotel, check in with a staff member (or permanent signage) to confirm the hotspot details.

Typically, an unsecured (and potentially dangerous) network will give you internet access without you having to enter a password. Meanwhile, secured alternatives will often ask you to register an account and agree to terms and conditions. Several UK mobile networks, for example, provide free wi-fi across the UK.

If you have a spare couple of minutes, you might want to create a brand new email address that becomes your go-to when signing up to public wi-fi hotspots. That way, spam messages will be sent to that address instead of your main one (see also: How to block spam emails for good).

2. Check for HTTPS

At a glance: Websites that use HTTPS provide improved security compared to those that don't.

HTTPS certificate

Try to get into the habit of only accessing websites that use HTTPS (Hypertext Transfer Protocol Secure). This means data transmitted from your device to the website is encrypted, adding an extra layer of security. Websites designed to steal your data will often (but not always) use HTTP instead of HTTPS.

To confirm if a website is using HTTPS, check the start of the URL in your browser – it will appear before the 'www.'

  • On Chrome – Select the View site information icon, to the left of the site's website address. Look for the padlock icon and the Connection is secure confirmation message. You can also double-click the URL on desktop to reveal the HTTP or HTTPS tag.
  • On Safari – Look for a padlock icon in your URL bar at the top of the screen.
  • On Edge – A padlock icon will appear in the top-left corner of your browser window next to the refresh page button. Clicking it provides more details on the security of the website and its permissions.

Crucially, HTTPS doesn't guarantee that a website is 100% secure. It is, however, a good indication of trustworthiness.

3. Keep your software updated

At a glance: Keeping your gadgets updated will protect them against weaknesses hackers can take advantage of.

Android software updates

Before you connect to a public wi-fi hotspot, ensure your device is running the latest security software.

The process of checking which software build you're running only takes a couple of seconds. If you find that you need to download a chunky update, you might prefer to do that at home over your own wi-fi so you don't eat through your mobile data allowance.

  • On iPhone – Select Settings > General > About to see your iOS version. You can also choose Software update to check for updates.
  • On Android – Open Settings and look for About phone or similar. From the main Settings screen, you can also find an Update option. On a Google Pixel, for example, the steps would be Settings > System > Software updates.
  • On Windows 10 – Click Start > Settings > Update & Security. Choose Windows Update and Check for updates. Find out what you need to do when Windows 10 loses security support later this year.
  • On Windows 11 – Click Start > Settings > Windows Update. Select Check for updates.
  • On a Mac – Open the Apple menu and select System Preferences > Software Update.

If you're debating a phone upgrade, make sure you pick a model that's backed by regular security updates. Our guide to mobile phone security includes a free phone support calculator.


4. Disable the auto-connect feature

At a glance: Stop your device from automatically connecting to potentially unsafe networks without your knowledge.

Auto-connect on Android

By default, some devices will automatically connect to a network you've used previously – but that’s risky if the network turns out to be unsafe. Check your current settings by following these steps:

  • On iPhone – Go to Settings > wi-fi and select the I icon next to the network. Disable Auto-Join. From the wi-fi screen, you can also select Ask to Join Networks > Ask. If no known networks are available, you will be asked before joining a new one.
  • On Android – Head to Settings > Network and Internet > Internet. Select the Cog icon next to the wi-fi network, then toggle Auto-connect.
  • On Windows 10 and 11 – Visit Settings > Network & Internet > wi-fi > Manage known networks. Choose a network, select Properties and toggle Connect automatically when in range.
  • On a Mac – Open the Apple menu and choose System Preferences > Network Preferences. Click Network > wi-fi > Advanced > Manage known networks. Select a network and then toggle Automatically join this network.

Of course, you can go a step beyond disabling auto-connect and instead delete a wi-fi network from your device entirely – we've got the details below.

5. Delete (or 'forget') networks

At a glance: Avoid unintentionally connecting to a problematic wi-fi hotspot by removing it from your device's network list.

You can delete the details of potentially dangerous or unsecured wi-fi hotspots from your device in just a couple of taps or clicks. Simply follow these steps to remove saved connections:

  • On iPhone – Go to Settings > wi-fi and select the I icon next to the network. Choose Forget this network.
  • On Android – Head to Settings > Network and Internet > Internet. Select the Cog icon next to the wi-fi network, then choose Forget.
  • On Windows 10 and 11 – Visit Settings > Network & Internet > wi-fi > Manage known networks. Click a network and select Forget.
  • On a Mac – Open the Apple menu and choose System Preferences > Network Preferences. Click Network > wi-fi > Advanced > Manage known networks. Select a network and then click the Minus icon.

Thinking about getting a new Mac? Find out which model is best for your budget - see best MacBooks


6. Enable two-factor authentication (2FA)

At a glance: This makes your online accounts more secure by requiring a second form of verification – a pain for hackers who might have gathered details from an unsecured wi-fi hotspot or a wider data leak.

Take a moment to activate 2FA for your online accounts. Doing so means that, when you attempt to access an account from a new device, the associated website or app will send a code to your phone. You then have to enter the code before you can continue using the service.

To enable it, open the app you're looking to secure (Gmail or Outlook, for example) and search through the account security settings. Typically, you’ll be asked to enter your mobile number, and then the service will send you a code.

See also: 10 things every smartphone owner should do to keep their data safe.

7. Install antivirus software on your PC

At a glance: Strengthen your defences against unsecured wi-fi networks.

Laptop with a secure logo on its screen, next to a cup of coffee

With one of our recommended antivirus software packages on your side, you're protected against phishing scams designed to steal your data.

When going hands-on with antivirus for PC and Mac, we use around 10,000 samples of unique malware to test each antivirus package. Our experts also check antivirus programs to ensure they don’t let you pass on infected files to other people, even if the files haven’t been opened by you first.

Upgrade your security by exploring our guide to the best antivirus software.

8. Try a VPN

At a glance: VPNs are used to keep some parts of your online activity private. Simply put, they make it harder for hackers to intercept and read your data. They are not for everyone, though.

VPN connection screen on a laptop

A VPN (virtual private network) creates a secure tunnel of internet connection between your device and the web. Data and information sent and received via an active VPN is encrypted and converted into unintelligible code, largely preventing third-party websites, your internet service provider (ISP) and any potential eavesdroppers (such as hackers) from reading key information.

By obscuring this information, you become much more anonymous online and more difficult to identify. It’s not a one-stop shop to creating online anonymity, but it does reduce your online footprint. This can help keep intrusive companies from collecting your data, while also acting as a potential further line of defence against hackers.

We've tested VPNs from Nord, Proton, Express and more, to see which will help to protect you from poorly secured networks and opportunistic hackers. See our guide to the best VPNs.

Alternatively, use your phone's hotspot

Using a wi-fi hotspot

In some cases, you might find it easier to rely on your mobile network to give you internet access on the move.

But if you decide to create a mobile hotspot on your phone and connect from your laptop, be wary of your data allowance – you don't want a shockingly high bill on your doorstep at the end of the month. Check your mobile network's app or website to see how much data you have remaining.

To create a wi-fi hotspot on your phone that you can use from a second device, do this:

  • On iPhone – Go to Settings > Personal Hotspot, then turn on Allow Others to Join and set a wi-fi password if needed.
  • On Android – Open Settings > Network & internet > Hotspot & tethering (this may vary slightly by device). Tap Wi-Fi hotspot, set a hotspot password, then switch on Use Wi-Fi hotspot.

When creating a hotspot, note that you can change the default name if you don't want it to include any identifying details. You also need to pick a security tier that includes a password so only you can gain access. Monitor your battery drain, too.

Going on holiday? Find out how to prepare your phone for holidays abroad so you won't get stung by unexpected costs.

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