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Official support for Windows 10 ends on 14 October 2025, meaning Microsoft will no longer offer fixes, new features or security updates after that date, unless you take action. If you do nothing, you'll be vulnerable to hackers.
If you have a Windows 10 PC, you’ve likely already have seen notifications informing you about the end of support. For PCs eligible for Windows 11, this includes the option to upgrade for free.
Not all PCs with Windows 10 will have the necessary specs to upgrade, though. And if you have a PC running Windows 7 or 8.1 (or one bought with these and later upgraded to Windows 10), you almost certainly won't.
Below, our tech experts run through next steps. Plus, we've included advice on what specs to look for if you're shopping for a new laptop or desktop PC.
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Windows updates make sure your PC stays secure through security updates and the latest fixes, so it continues to run properly and stay protected.
After support ends in October, Windows 10 will still function – but it won’t get security updates unless you take action. Hackers and criminals often target unsupported software to exploit weaknesses and steal data. You might also find over time that some features or software will no longer work on your PC.
Anyone using Windows 10 on their PC will be affected. Around 28% of Which? members* have told us they're still using Windows 10.
You can extend your licence for free for one year only. We recommend doing this as it will keep your data safe and your PC running smoothly after 14 October 2025. Then upgrade when you can.
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If you're not sure which version of Windows you're running, run through these steps:
You might instead have a Chromebook, which runs Google’s rival Chrome OS. Look for an ‘O’ in the bottom-left of the screen, rather than the Windows symbol. Most of the default programs are Google programs.
If your current PC supports Windows 11, you can upgrade without paying a penny – you’ll likely have received upgrade notifications from Microsoft. Use our free Windows 11 compatibility tool to confirm, if you're unsure whether your PC has the necessary specs.
We suggest installing Windows 11 sooner rather than later, so make sure you take advantage of Microsoft's offer while it lasts. Simply follow these steps:
Windows 11 feels similar to Windows 10 and it’s actually been simplified to make it easier to use. Speed and performance have also been improved – which is handy if your PC is compatible but isn't as fast as it once was.
If your machine isn't eligible to upgrade, you can buy a new computer (see below). Alternatively, if you have a desktop PC, you could upgrade outdated components.
You might find that Microsoft's pending changes are a good excuse to treat yourself to a new computer. Thanks to our rigorous lab tests, you can avoid buying a dud machine that's painfully sluggish. We test more than 120 laptops in our specialist lab every year.
When scoring laptops, we pay close attention to several key features, including:
When picking out your new PC, look out for the following:
If you want a Microsoft's Copilot+ laptop, which allows you to run intensive AI tasks on your computer, we're talking 16GB of Ram, a Snapdragon X Series, Intel Core Ultra or AMD Ryzen AI processor and at least 512MB SSD.
Our experts have tested the best laptops and the best all-in-one computers to make upgrading a breeze. Alternatively, if you're shopping for a desktop, see how to choose a good PC.
'On a mission to help you find a laptop to suit your needs, we highlight good-value deals on laptops that perform well in our rigorous lab tests. This way, you aren't lured into spending your money on a deal that isn't as good as it seems.
'You'll find our favourite deals on our laptops deals page – a really handy resource if you want to spend less on a good model.'
Oliver Trebilcock, Which? laptops expert
If you’re reluctant to fork out for a new PC, consider whether converting your Windows laptop to a Chromebook is right for you. ChromeOS Flex is free to install and has much lighter requirements than Windows 11, so it’s likely to be compatible with your older device.
Chromebooks run ChromeOS, which works differently from Windows: it has an online focus and needs you to have a Google account. You do all your tasks online via your browser or through apps downloaded from the Google Play Store. If you mainly use online apps, such as Google’s own Docs and Sheets, a Chromebook could suit you well.
Also, many popular apps, including Microsoft Office, are available to download or buy. However, Windows software isn't compatible – so some programs may not be available.
Find out more with our guide on how to turn your old laptop into a free Chromebook.
This isn't an option for everyone, as it depends on your PC. In a recent Which? survey*, 8% of members who have Windows 10 told us they plan on paying somebody to upgrade their PC. Meanwhile, 10% of respondents told us they were planning to tackle it themselves.
One requirement for Windows 11 is a Trusted Platform Module (TPM 2.0) chip, which enhances security but is mostly only on PCs released in the past five years.
Upgrading existing hardware can be a hassle if you’re not an enthusiast, and there’s a risk of error if you don’t know what you’re doing.
If you need help, find a trusted, local computer repair shop using Which? Trusted Traders.
Assuming you need more time before moving to a Windows 11 device, Microsoft is offering a one-year extension as part of its Extended Security Updates (ESU) programme.
Ultimately, if you want to continue to use Windows, you’ll need to switch to Windows 11 at some point between now and 13 October 2026. But ESU could provide you with a useful way to bridge the gap and keep using Windows 10 safely for up to another year.
Enrolment in ESU isn’t automatic, so you’ll need to take action to remain safe. Microsoft is currently rolling out a prompt to begin the enrolment process via Windows Update. There are several ways to qualify for ESU. You can enrol for free if you agree to back up your Windows settings to the cloud. Otherwise, you can redeem Microsoft loyalty points (if you have earned any), or pay a one-off fee.
You need a Microsoft account to enrol into ESU. If you currently log into your PC with a local account instead, you will be prompted to sign in or create a Microsoft account (for free) during the process.
Click Start > Settings > Update & Security, then click Check for updates. If the Windows 10 ESU enrolment option has been rolled out to your PC, you'll see a message showing 'Windows 10 support ends in October 2025'. Below this, you'll see an Enrol now link - click this.
A new window will open. Read the information about the Extended Security Updates programme, then click Next.
What you see on the following screen may vary, depending on a number of factors:
You will see a screen that presents you with three options:
Once you've made your choice, click Next.
What you do next depends on which choice you made:
In each case, you should now see a screen confirming that your device has been enrolled to receive extended security updates until October 13 2026. Click Done.
Initially, Microsoft told its users they would have to pay if they wanted the one-year Windows licence extension. In a Windows Experience Blog Update (24 June 2025), Microsoft outlined the two additional free options.
Ubuntu is a free Linux operating system that comes with pre-installed apps for web browsing, messaging, gaming and content creation. The OS is updated regularly and has built-in security features.
You can download Ubuntu from the developer's website or, conveniently, try it for free without installing it on your PC. Tech Support subscribers can look back at the October 2022 issue of Which? Tech magazine to find out how to do it.
Note: The setup process for installing Ubuntu is quite lengthy, so we suggest trying this only if you consider yourself fairly tech savvy.
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*Online survey, 1,161 Which? members, January 2025
Article updated 26 June 2025 to include news about two free Windows 10 licence extensions, announced 24 June on the Windows Experience Blog.