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Energy price rises and supplier failures: your questions answered

Energy price rises and supplier failures: your questions answered

Gas prices are high and cheap energy deals are hard to find. Energy suppliers are going bust. We’ve listened to your energy price worries and answered some of the most common questions.

Failing energy companies: latest updates

Failing energy companies: latest updates

Twenty three energy companies have closed this autumn, including Avro Energy, Green, People's Energy, Pure Planet, Goto Energy, Utility Point, Igloo Energy, Orbit Energy, PFP Energy, Symbio Energy and Zebra Power. Find out if yours is among them and what to do now.

Bulb goes into special administration: what you need to know

Bulb goes into special administration: what you need to know

Energy provider Bulb is now in special administration. If you're one of its 1.6 million gas and electricity customers, here's what you need to know

Which? reveals new Eco Providers for energy

Which? reveals new Eco Providers for energy

Find out about renewable energy and green gas from different energy firms plus which energy companies we’ve named Which?’s first Eco Providers for energy.

Green energy tariff claims to be investigated

Green energy tariff claims to be investigated

Renewable electricity tariffs sold by gas and electricity companies will be investigated by the government amid fears of greenwashing.

Best and worst energy companies for 2021 revealed

Best and worst energy companies for 2021 revealed

Challenger brands Octopus Energy and Pure Planet are once again Which? Recommended Providers for energy this year. And small energy firm Outfox the Market shot to first place in our...

The energy firms keeping customers on hold for more than 120 rounds of ‘Happy Birthday’

The energy firms keeping customers on hold for more than 120 rounds of ‘Happy Birthday’

We all know how tedious singing two rounds of ‘Happy Birthday’ can feel when we’re washing our hands for the recommended 20 seconds – so imagine having to wait the...

Energy switching problems: are you entitled to compensation?

Energy switching problems: are you entitled to compensation?

New rules on energy bill credit refunds came in from May 2019, but we’ve found that nearly half of customers who have switched since then and were owed money by...

Help with energy bills announced by UK government

Help with energy bills announced by UK government

New measures to help those struggling to pay their energy bills have been announced by the government today. Find out what British Gas, EDF Energy, Npower, Scottish Power, Ovo Energy and more are doing for customers, plus help if you pay-as-you-go.

Why your energy firm’s cheapest deal might not be its cheapest

Why your energy firm’s cheapest deal might not be its cheapest

Going direct to your energy company’s website won’t necessarily get you their cheapest deal, Which? research including British Gas, Eon, EDF Energy, Npower, Ovo, SSE, Scottish Power and more reveals. Compare gas and electricity prices.

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