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Ovo buys SSE energy, broadband and home services customers

Ovo has bought SSE’s energy business, as well as broadband and boiler cover. Find out what this means for customers of the new second-biggest gas and electricity company, including on energy prices, customer service and solar panels.

Nine energy companies risk closure for failing on smart meters

Nine gas and electricity companies are breaking rules about smart meters which could leave energy customers that switch to them with smart meters than no longer work. Find out which nine firms are in trouble with energy regulator Ofgem.

Top five cheapest energy deals for January 2020

Save over £300 per year on your gas and electricity bills, or save over £250 with a top-rated energy supplier. Plus find out whether your energy bills could drop in 2020, and how to save money on gas and electricity.

Is your energy firm as small as it seems?

Big brands like Npower, Octopus Energy, Ovo Energy and Robin Hood Energy are behind tens of smaller firms, providing everything from gas and electricity prices to customer service. Find out if your energy firm has a big backer.

The worst energy firms for responding to customers

Revealed: energy companies whose phone calls cut-off, live chat wasn’t available, or which didn’t respond to emails. Compare gas and electricity prices and check the best and worst energy companies to find the best energy provider.

Top five cheapest energy deals for December 2019

The cheapest energy deal could save you £328 per year compared with the price cap in December. With your boiler working hard and central heating turned up, we’ve listed the cheapest gas deals from energy companies customers recommend.

Energy customers left waiting on hold: best and worst firms revealed

Some energy firms answer the phone to customers in less than a minute on average, while other gas and electricity providers keep you waiting more than 15 minutes. Is it faster to use live chat? Compare gas and electricity service.

Smart meter

Can you get a cheaper energy deal with a smart meter?

Energy tariffs that require customers to get smart meters are becoming more popular. We reveal how much money you could save on gas and electricity if you’re willing to get a smart meter – and what happens if you sign up and refuse.

Top five cheapest energy deals for November 2019

Save around £315 per year on gas and electricity with the top five cheapest energy deals from Which? Plus we reveal the cheapest energy deal for the region where you live, plus the cheapest supplier which has great customer service.

Does your energy company owe you £100s?

Paying your energy bills by direct debit can mean you build up credit without realising and be owed £100s by your energy company. Find out how to get your money back. Compare gas and electricity prices to find the best deal for you.

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