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Broadband, mobile & TV services

Mobile providers to be banned from selling locked phones

Mobile providers to be banned from selling locked phones

Banning locked phones will make it easier for customers to switch networks, saving them time, money and effort as well as giving people access to better deals, says the telecoms regulator.

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Which? calls for trade deals to extend free mobile roaming beyond Europe

Which? calls for trade deals to extend free mobile roaming beyond Europe

Trade deals currently being negotiated between the UK and the US, Australia and other countries could be used to help save holidaymakers money. Here's how to save on roaming during your next trip.

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Cheapest UK home phone landline-provider deals for 2020

Cheapest UK home phone landline-provider deals for 2020

Need to stay connected but no need to be online? We round up some of the best and worst landline deals

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Third of mobile network customers still being hit by overpayments rip-off

Third of mobile network customers still being hit by overpayments rip-off

One in three ‘bundled’ customers are still being charged the full price of their contract even after paying off the cost of their handset, research by Which? has revealed.

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Broadband customers could save millions as providers commit to price changes

Broadband customers could save millions as providers commit to price changes

A review of pricing practices by Ofcom, the telecoms regulator, has seen EE, Plusnet and Sky joining BT, TalkTalk and Virgin Media in an agreement to give all existing customers access to prices offered to new customers.

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Giffgaff launches new ‘Golden Goodybag’ – is it the best Sim deal around?

Giffgaff launches new ‘Golden Goodybag’ – is it the best Sim deal around?

The trial is currently set to end on 31 October, after which Giffgaff says it may choose to keep or replace the goodybag. Should you sign up? We run through the competition to find out.

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Vulnerable broadband, phone and pay TV customers must be treated fairly

Vulnerable broadband, phone and pay TV customers must be treated fairly

Ofcom has laid out a set of measures for providers to use to help vulnerable customers as the coronavirus pandemic has increased the potential for customers’ circumstances to change suddenly.

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What is Sky Broadband Boost and should I get it?

What is Sky Broadband Boost and should I get it?

Sky offers 'Boost' as an add-on - it's available with all of its broadband packages. But what does it include and is it worth the additional fee each month?

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Why you’re wrong about mobile network providers and switching

Why you’re wrong about mobile network providers and switching

In our latest survey, we asked 1,340 people about their mobile network provider and of those that had not switched in the last 12 months, these were the common reasons given.

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How to save money on your mobile phone bill during lockdown

How to save money on your mobile phone bill during lockdown

With many of us spending more time indoors in our homes and changing our habits, it's worth looking at how you can shave a few pounds off our bills including our mobile bill.

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