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Broadband, mobile & TV services

Over a quarter of Sky customers pay more than £100 per month for TV & broadband

Our latest survey has found huge differences in the amounts paid by TV & broadband customers - a large proportion of Sky and Virgin Media subscribers paying significantly more for their bundle than customers of other major providers, such as Plusnet, TalkTalk and EE.

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Mobile providers are charging people for phones they already own

New research from Citizens Advice has revealed that an estimated 4 million people in the UK have been charged for phones they already own, costing consumers a total of £490 million extra on their mobile phone contracts.

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What happens to mobile roaming if there is no Brexit deal?

If the UK was to leave the European Union with no deal, the popular "roam like at home" legislation, which allows holidaymakers to enjoy the same costs for using their mobile phone abroad as they would at home, would no longer be protected under UK law. Providers would be free to charge what they wish.

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Vodafone broadband adverts banned over ‘speed guarantee’

Vodafone's broadband adverts have been banned by the ASA after it concluded that its 'speed guarantee' was misleading. Find out what you can do if you're experiencing lower-than-expected broadband speeds.

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WPA2 security protocol vulnerable

Reviewed: routers, wi-fi extenders and mesh networks to boost your broadband

Our latest tests have revealed some top performers in a wide-ranging round-up of ISP routers, wi-fi extenders and mesh networks from big brands. But it was far from plain sailing...

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Which? calls for tougher stance from the government over nuisance calls

Which? is calling for directors of companies that bombard people with nuisance calls to be held personally liable and hit with huge fines, as new research shows the majority of...

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Cheapest UK home phone landline-provider deals for 2018

Need to stay connected but no need to be online? We round up some of the best and worst landline deals

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Is Vodafone Broadband’s free tech gifts offer really a good deal?

Vodafone is offering what appears to be a pretty alluring deal for new and existing customers - a free tech gift up to the value of £199. What's the catch?

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5G is getting closer: big brands gear up to launch first 5G phone

Parts of the UK may still be waiting for reliable 4G, but the technology could be outdated by the time it arrives – 5G is getting closer, with Sony looking...

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Virgin Mobile, TalkTalk and BT receive most complaints – Ofcom

Ofcom has released its latest league tables of complaints received about the UK’s major mobile phone, broadband and pay-TV providers, covering the first quarter of 2018. Virgin Mobile was the...

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