Broadband, mobile & TV services
A review of pricing practices by Ofcom, the telecoms regulator, has seen EE, Plusnet and Sky joining BT, TalkTalk and Virgin Media in an agreement to give all existing customers access to prices offered to new customers.
The trial is currently set to end on 31 October, after which Giffgaff says it may choose to keep or replace the goodybag. Should you sign up? We run through the competition to find out.
Ofcom has laid out a set of measures for providers to use to help vulnerable customers as the coronavirus pandemic has increased the potential for customers’ circumstances to change suddenly.
Sky offers 'Boost' as an add-on - it's available with all of its broadband packages. But what does it include and is it worth the additional fee each month?
In our latest survey, we asked 1,340 people about their mobile network provider and of those that had not switched in the last 12 months, these were the common reasons given.
With many of us spending more time indoors in our homes and changing our habits, it's worth looking at how you can shave a few pounds off our bills including our mobile bill.
Need to stay connected but no need to be online? We round up some of the best and worst landline deals
More than half of the broadband customers we surveyed told us they had struggled to contact their broadband provider in the past month.
Research from the telecoms regulator shows UK broadband speeds have withstood the surge in demand resulting from home working and online lessons during lockdown.
'The proposed merger of two of the biggest players in the telecoms industry could have a significant impact on consumers, so the competition regulator should investigate closely.