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Broadband, mobile & TV services

Black Friday broadband deals

It’s not just TVs and smartphones that are discounted for Black Friday. You can get reductions on broadband contracts, too. Many providers are taking advantage of the Black Friday hype...

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Which? campaign win: Broadband providers told to advertise more realistic speeds

The body that writes and maintains the UK’s advertising codes has ordered broadband providers to change the way they promote their services, warning that current practices could mislead customers. After...

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Which? research suggests providers could overestimate broadband speed by up to 62%

Which? analysis suggests there can be big shortfalls in the average broadband speeds in some local authority areas when comparing estimates by providers against actual speeds reported using a speed...

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Broadband providers to offer automatic compensation to customers

Experienced loss of service or delayed repairs for your landline and broadband service? You'll soon be entitled to automatic compensation.

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BT broadband and landline prices to rise

BT has announced that a range of price rises affecting landline, broadband and BT Sport customers will come into force on January 7 2018. In November and December, BT will...

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Virgin Media subscribers could lose ITV

With ITV's contract with Virgin Media recently ending it's now demanding up to £80m per year from the cable TV provider if it wishes to continue carrying the network.

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O2 Flex offers adjustable data – how does it work?

O2 Flex lets you adjust your tariff every month to get more or less data. The catch is you need an expensive handset to take advantage. Is O2 Flex worth it?

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Vodafone announces £1 PAYG deal: is it good value?

500MB, unlimited texts and minutes for just £1 per day sound like amazing value on the face of it, but is it better than similar PAYG deal on O2, EE, Three and Giffgaff?

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BT line rental cut for up to 1m landline-only customers

BT customers who only pay for a landline telephone service will see their monthly bills slashed by £7 per month from April 2018, following a review by telecoms industry regulator Ofcom. ...

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Which? reveals most common broadband problems

The latest broadband customer satisfaction survey from Which? has revealed that the majority of households have encountered issues with their broadband service over the past year. The results, based on...

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