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2 December 2020

How we test air conditioners

We put portable air conditioners through their paces to help you choose a machine that's effective, easy to use and energy efficient.
1.-air-conditioner-with-hose
Tom Morgan


On a swelteringly hot day, the last thing you want is to turn on your air conditioner only to be met with a half-hearted waft rather than a refreshing breeze. Our in-depth tests uncover the best portable air conditioners that will keep you cool and comfortable.

Read on to find out exactly how we identify the best air conditioners from big-name brands. Or head straight to our air conditioner reviews

Why our air conditioner tests are different

Many free-to-access websites review air conditioners using just one tester, with scores generated based on that individual's preferences. These sites may also receive air conditioners free of charge, directly from manufacturers.

Which? air conditioner tests are different. Our test scores are based on measurements and ratings supplied by a full team of experts at our lab, ensuring there is no room for unconscious bias when giving an overall rating.

We also buy every air conditioner unit that we test, and don't accept free samples from PR companies or manufacturers.

What are Which? Best Buy portable air conditioners?

Which? Best Buy air conditioners score highly in our tests for the features that matter the most – how quickly they cool a room, airflow distribution and ease of use.

To become a Which? Best Buy, an air conditioner must achieve a total score of 77% or higher.

How is the Which? score calculated?

The overall Which? score for each portable air conditioner is shown as a percentage.

We only take into account the results of our tests, ignoring price completely. As a result, all of the air conditioners passing through our lab are tested on the same scale, making it easier for you to compare models on your shortlist.

Every air conditioner is tested in exactly the same way, to uncover the truth behind manufacturers' claims. 

Our key portable air conditioner testing criteria

Below are the key testing categories and how we evaluate each one.

Performance

The most important function of an air conditioner is getting your room (and you) to a comfortable temperature quickly. 

To see how long you'll need to wait for your air conditioner to have a noticeable effect, we measure the time taken for the room temperature to drop by 10ºC.

Each air conditioner is placed in a room at 35ºC and then set to their minimum temperature setting. The fan is set to maximum speed and 'swing' movement, with our test stopping once the temperature in the room drops to a more comfortable 25ºC.

We also measure temperature distribution, to see whether there are cold spots or hot spots in the room.

Energy efficiency is another key consideration, so we look at the energy required to cool our test environment by 10ºC. 

How quickly and effectively an air conditioner cools a room makes up 45% of the total test score.

Airflow speed distribution

You don't want to be subjected to a gale-force blast in one corner of the room, while the air barely moves in another corner, so airflow distribution is important in determining whether or not an air conditioner is worthy of being a Which? Best Buy. 

We test this separately to temperature distribution, which is included under our overall 'performance' score.

We measure airflow distribution at a range of points across the room, to see whether there are big variations. 

Airflow distribution makes up 20% of the total test score for an air conditioner.

Ease of use

Three lab experts compare notes to help us determine how easy an air conditioner is to get to grips with and use on an ongoing basis.

First, we look at the instructions that come bundled with the machine. We assess whether they are clear and concise, and whether they offer information on product safety, maintenance and warranty.

Next comes ease of use. We check to see whether the air conditioner's parts fit well together, and whether or not you can reduce the window gap.

The window gap is the space between the open window's frame and the windowsill. Portable air cons have a hose that needs to hang out of an open window. But that makes them inefficient, as warm air can come in through the same window. 

Some machines we've tested solve this issue using a window seal – this is usually a rectangular piece of plastic that can slot into that gap.

When present, we test how often the water container needs to be drained, or if the filter needs swapping out. Bundled remote controls are also put to the test.

Ease of use makes up 25% of the total test score for an air conditioner.

Accuracy of cooling efficiency claims

To make sure manufacturers are delivering on their promises to customers, we look at how closely each air conditioner matches its claimed Energy Efficiency Ratio (EER) which is an indicator of how energy-efficient an air conditioner will be. 

Accuracy of cooling efficiency claims makes up 5% of the total test score for an air conditioner.

Noise

Ideally, you want an air conditioner that does its job without sounding like a plane about to take off.

To determine how noisy an air conditioner is, we record the acoustic pressure of the appliance (in decibels) at its lowest and highest settings. Portable air conditioners are naturally noisy appliances, though, so even models that score well for quietness are reasonably loud.

All of the measurements are collected in our acoustic reverberation room.

Noise makes up 5% of the total test score for an air conditioner.

What else do we check?

We also check a series of other features for every portable air conditioner passing through our test lab.

Although some air conditioner features aren't factored into our final test score, they could still prove useful when it comes to buying. Our team of experts note down:

  • The number of fan speeds – having lots of options here is a bonus.
  • Any extra settings – this could include turbo, sleep, auto, silent and economy modes.
  • Whether there is a remote control included – to let you control your machine without getting up off the sofa.
  • Dimensions – we check the weight of the air conditioner with all of its attachments and measure to see how much space it takes up.
  • Accessories – these could come in the form of a hose, fitting material, maintenance products or filters.
  • Whether it has wheels – pick an air conditioning unit with wheels and you can easily move it from one room to another.
  • Whether there is a digital display – this can provide additional information on room temperature and fan settings.

For portable air conditioners that can be controlled with a smartphone app, we also check to see how secure the mobile app is.

Pick the perfect portable air conditioner with Which? reviews

As you can see from the graph below, there's a significant difference in test score between our highest-scoring and lowest-scoring air conditioners.

Without checking our expert reviews, you risk buying an air conditioner that simply isn't good enough. Our low-scoring models are let down by confusing manuals, pitiful fans and poor airflow distribution.

Browse our full selection of air conditioner reviews to find one that will beat the heat even on the most blistering days.

View all Air conditioners
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