Barbecues rusting away to the point of being unusable was the most commonly reported fault in both charcoal and gas barbecues, accounting for 35% and 23% of the total faults reported.
Owners of gas, electric and dual-fuel BBQs experienced issues with their barbecue struggling to light, while some electric and dual-fuel barbecues also had problems with faulty controls.
Knowing which brands develop the most faults, and how quickly, is vital when buying a new barbecue. That’s why every two years we ask more than 2,000 Which? members to tell us whether they're happy or have experienced problems with their barbecues in our unique reliability and customer satisfaction survey.
In our latest analysis, we've looked at the performance of some of the biggest manufacturers – including Weber, Char-broil, Outback, Landmann and Aldi – and have calculated a customer score for each one, so you know which brands to choose and which to avoid.
|Which? test scores||86%||36%|
Table notes: Test scores correct as of April 2022. The customer score is based on a survey of barbecue owners combining how satisfied they are with a brand and whether they'd recommend it to a friend. Results from gas, charcoal, electric and dual-fuel are combined.
As the table shows, there's a big difference in both our best and worst Which? test scores and how satisfied owners are with their BBQs.
By consulting our expert barbecue reviews before you buy, you can be sure you're investing in a model that's easy to use and won't let you down during your next barbecue extravaganza.
The table below summarises our latest results. Brands are ranked by their customer score, which relates to whether their customers would recommend that brand.
|Brand||Customer score||% fault-free|
Regardless of barbecue type, owners of unreliable barbecues say that excessive rust (rendering the barbecue unusable) is the most common problem. Below, we reveal the the top three barbecue faults and how to avoid them.
Choose a brand from the list below for more on their barbecues, including the number of Best Buys it has and the average test score in our reviews.
Know which barbecue brand you want? Use the links to go straight to our reviews and find your ideal model:
Which? has a wealth of information on the UK’s favourite garden product brands. Every two years, we ask Which? members and the general public to tell us about the garden products they own – from how likely they would be to recommend a brand, to how reliable the products are once you get them home.
In January 2022, 8,881 consumers shared their opinion, including 2,682 barbecue owners. We then used the results of this survey to calculate a brand's customer score.
Our product experience surveys, combined with our extensive lab tests, mean we can recommend the best barbecue you should buy.
Brands with insufficient sample sizes (less than 30) were not included.