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Best burglar alarm brands

Response burglar alarms

By Liz Ransome-Croker

Article 6 of 11

Put us to the test

Our Test Labs compare features and prices on a range of products. Try Which? to unlock our reviews. You'll instantly be able to compare our test scores, so you can make sure you don't get stuck with a Don't Buy.

In our exclusive survey of Which? members, we asked owners of Response burglar alarms to rate their alarm. 

We surveyed 2,625 owners of unmonitored burglar alarms to find out how they rate their burglar alarm for a range of factors including ease of use, value for money and alarm quality and sensitivity, as well as their overall customer satisfaction. 

We compared a number of brands, including Yale, Honeywell and Texecom. One brand rose to the top with a customer score of 76%, while the lowest got 65%.

Response alarms rated 

Our table below reveals the full star ratings for Response alarms. The ratings are on a five point scale, from very poor to excellent, while the customer scores are derived from a combination of how satisfied people are with the brand and whether they would recommend it to a friend.

Which? members can log in now to unlock the scores and ratings in the table below, revealing what Response customers think of a number of aspects of the company.

If you aren't already a member you can join Which? to get instant access.

Response burglar alarms
Alarm quality Subscriber only content
Alarm sensitivity Subscriber only content
Ease of use Subscriber only content
Value for money Subscriber only content
Ease of installtion Subscriber only content
Customer service/retailer's support Subscriber only content
Maintenance service Subscriber only content

Find out how Response compares with the other big-name burglar alarm brands, including Scantronic, Texecom and Banham, by visiting our best and worst burglar alarm brands page.

Response customer comments

We also asked Response customers to tell us more about their experiences with the brand and its alarms.

To reveal the comments from Response customers you will need to log in, or join Which? today to get instant access.

Response burglar alarms

Response (also called Response Electronics) is part of ERA Home Security and sells DIY alarm systems that are designed for self-installation. They are readily available in hardware stores and through online retailers, such as Amazon, Argos and Screwfix. 

You can buy both wired and wireless systems in a range of configurations, depending on the size of your house and its layout. Wired alarms are generally harder to fit than wireless ones, so if you're looking for an installer to help you with this task, see our tips about burglar alarm installers.

Among its own range of alarms, it sells ERA MiGuard and ERA HomeGuard alarms, which are claimed to be Neighbourhood-Watch approved. Response also sells a range of old Honeywell wireless and wired alarms.

Some of the ERA alarms are speech diallers, which means they can text you when the alarms are triggered, and some are smart, so can also be controlled from your smartphone or tablet.

To go with your alarm, you can also buy sensors to detect against water leaks or floods, and keyfobs/remote controls to set and deactivate your alarm without the need to key in a number.

As well as alarms, Response sells security lights, doorbells and intercom systems. You can find out more about different home security measures and types of alarms - including smart and speech dialler alarms - on our advice pages. 

About Response alarms

Response Electronics is a part of British security brand ERA, which has been making security products since 1838. ERA has a number of home brands, including Fab&Fix, which sells door accessories (such as handles and locks), and Schlegel, which sells weatherproof seals for windows and doors.

Response includes a number of trading names, such as miChime, mrDoorbell, miSmartHome and Securicare UK.