Best burglar alarm brands
Risco burglar alarms
By Liz Ransome-Croker
Article 7 of 11
We dig deep into what Risco burglar owners really think of the brand, including its customer service, alarm quality and value for money.
We've surveyed just over 3,400 burglar alarm owners to find out what they honestly think of their brand, including Yale, Response and Risco.
Our reviews include monitored (where you would pay for a company to be on hand if the alarm goes off) and unmonitored alarm brands. Risco was the only brand we rated for both its monitored and unmonitored (also called 'bells-only) alarms.
For bells-only alarms, the highest-scoring company got 76%, while the lowest score was 65%. For monitored alarms it was 78% and 66% - a difference of 12 percentage points.
Which? members can log in now to unlock the scores and ratings for Risco monitored and unmonitored alarms, as well as those for all the other brands.
If you aren't already a member you can join Which? today to get instant access.
The customer scores are derived from a combination of asking people how satisfied they are with the alarm brand and whether they would recommend it to a friend, but we also asked people to rate a number of aspects.
Risco alarms rated
Below you can see the star ratings for Risco unmonitored alarms, where we asked people to score the brands for specific elements, including the quality and sensitivity of the alarm and ease of use.
Risco monitored alarms rated
For monitored alarms, we asked owners to rate the above categories, and also the company's monitoring service and response time after activation.
Risco customer comments
When we asked alarm owners to rate the brand of alarm they own, we also asked them to expand on why they'd given those ratings.
If you're a Which? member, you'll need to log in to read the comments from Risco customers for its monitored and unmonitored alarms. But if you're not a member, you'll need to join Which? to get instant access.
Risco burglar alarms
Risco, also known as Risco Group, supplies a range of security solutions, and both standalone and monitored alarms.
It has two home alarm systems: Agility and LightSYS. Both are wireless and smart, which means you can monitor and control the alarm remotely from your smartphone or tablet.
They both also come with wireless indoor and outdoor cameras. Risco says this allows you and/or the monitoring company (if you've paid for a monitoring contract) to view real-time footage and assess whether an alarm is false or real, something you can do through some smart burglar alarms.
With the Agility alarm, you can also buy detectors to warn against fires and floods in your home. You can extend the smart system to allow you to control other aspects of your home, such as heating, lighting and door locks.
With the LightSYS system you can buy anti-cloak detectors, designed to catch cloaked intruders, as well as a number of additional and more advanced detectors.
It also offers greater flexibility and more communication options (ie the way in which different devices connect to each other and a monitoring system), and is designed for homes and businesses.
With both systems, you can also get remote keyfobs which allow you to set the alarm without having to key in a number, and panic buttons to alert someone in other emergencies.
As well as its own-brand alarms, Risco also sells a series of GT alarms - GT600 and 6001 Series and GT490X/4800 - which are branded as Gardtec, a brand it owns. It also sells an alarm from a sub-brand of Gardtec, the Eurosec CPX/CP8L.
All of these alarms are wireless, and come with the option of keyfobs and detectors for smoke and floods, as well as panic alarms. The 600/1 Series alarms can also warn against gas and CO leaks.
Like with the Agility and LightSYS alarms, the GT alarms have the ability to contact you if the alarm is triggered. The Eurosec CPX/CP8L alarm can be monitored by an alarm company (instead of you monitoring it yourself), if you want to pay for a contract.
Some of the Gardtec alarms, such as the Gardtec 300, 500 and 800 series, have been discontinued.
About Risco alarms
The Risco Group has been selling security products globally for more than three decades, for both homes and businesses. It has been focusing on creating and innovating smart security solutions, particularly when it comes to video monitoring.
The Risco Group owns Gardtec and sub-brand Eurosec, selling its alarms alongside its own. .As such, ratings for these have been included in the ratings for Risco.