Best burglar alarm brands
Scantronic burglar alarms
By Liz Ransome-Croker
Article 8 of 11
To see if Scantronic burglar alarms are worth investing in, we've surveyed owners to find out how they rate the firm and its products.
We asked 2,625 Which? members to rate their burglar alarms for ease of use, value for money and alarm quality and sensitivity, as well as their overall customer satisfaction.
Three brands scored more than 70% for customer satisfaction (the top score was 76%), while four scored less - the lowest was 65%.
The customer score is derived from a combination of how satisfied someone is with the brand, and whether they would recommend it to a friend.
Which? members can log in to unlock the scores and ratings in the tables below, as well as throughout our burglar alarm guide.
If you're not yet a Which? member, you can join Which? today to get instant access.
Scantronic burglar alarms rated
We also asked people to rate specific elements of their alarm - see our table below to find out how Scantronic did.
Some of Scantronic's alarms can be monitored, where you pay an ongoing fee to have a company keep an eye on your alarm for you. However, the ratings below and the company's score only relate to its standalone alarms.
Find out how Scantronic alarms compare with the other 'bells-only' burglar alarm brands, such as Yale, Response and Texecom, by visiting our best and worst burglar alarm brands page.
Scantronic customer comments
To accompany our ratings, we have also asked customer to explain how they feel about Scantronic.
Scantronic sells a number of alarm systems, most under the names i-On, Hybrid, or EN, which are also numbered, such as 9651, 9752 and 9448.
Its alarms are made for homes and businesses, so vary dramatically in how many zones you can have - anything from seven to as many as 160.
For the i-On range, the number after the i-On indicates how many zones there are, for example, the i-On30 has a maximum of 30 zones.
All the systems are either hardwired, wireless, or a combination of the two.
Some of its alarms can have a speech dialler incorporated, which will enable the alarm to text or call you if it is triggered.
You can buy some with a monitoring contract, which means a company would be contacted if your alarm went off, a service you would have to pay for. However, the ratings above are only for the alarms that don't have this service.
A few of the models also have a web-browser feature that enable users to set and unset the alarm system remotely. You can also connect other systems so you can the control lights, sockets or heating, as you can with a smart product.
If you're unsure about the type of burglar alarm you should go for - smart, monitored or bells-only - visit our page on burglar alarm types for in-depth information on what to consider.
With some systems, you can also buy additional safety monitors to connect to the alarm, such as smoke alarms and flood detection. You can adjust the sensitivity on some of the detectors.
Keyfobs are also available, which means you can set the alarm at a distance without having to key in a number.
You can buy Scantronic alarms from a range of providers online, including Amazon, but most of the products need professional installation.
Our page on choosing an installer gives you expert tips on what to look out for and what to avoid.
Scantronic is owned by Eaton, which calls itself a 'power management company', selling technology solutions for a range of industries worldwide. Scantronic alarms were originally part of electrical equipment company Cooper Security (also called Cooper Safety), but this was bought by Eaton in 2012.
Another brand of alarms owned by Eaton are Menvier alarms. Eaton says that these alarms use the same components, but the Menvier products are designed for more complex security needs.